Brian Ainsworth
Sr. Claims Adjuster
Phoenix,AZ
Summary
Professional adjuster with strong background in claims assessment and automobile damage evaluation. Skilled in negotiating settlements, conducting thorough investigations, and ensuring compliance with industry standards. Known for strong team collaboration, adaptability to changing needs, and results-driven approach. Highly reliable, with excellent communication and problem-solving skills.
Overview
4
4
years of post-secondary education
21
21
years of professional experience
Work History
Sr Auto Adjuster
USAA
Phoenix, AX
11.2022 - Current
- Assessed auto claims for damage, ensuring accurate evaluations and timely resolutions.
- Collaborated with repair facilities to verify estimates and facilitate efficient claim processing.
- Reviewed policy coverage and documented findings to support claim decisions and customer communication.
- Trained junior adjusters on industry standards, improving team efficiency and accuracy in claims handling.
- Managed a high volume of claims efficiently, prioritizing tasks for maximum productivity.
- Processed total loss claims from start to finishing ensuring timely payment.
Realtor
Exp Realty
Phoenix, AZ
01.2020 - 04.2025
- Negotiate, facilitate, and manage real estate transactions.
- Averaged over $8 million in home sales per year.
- Foster trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Assist clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Handle day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Mentor new agents, provide valuable guidance on industry best practices and strategies for success in the real estate market
Gunner's Mate
US Navy Reserves
San Diego, CA
03.2016 - 03.2022
- Maintain and qualify small arms weapons as well as larger vessel weapons such as Torpedoes, Guided Missile Systems, and Long Range Guns.
- Confirmed gun line safety and assisted in calibration of weapons systems
- Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment
- Demonstrated strong organizational and time management skills while managing multiple projects
Sales Consultant
BMW North Scottsdale
Scottsdale, AZ
03.2018 - 01.2020
- Meet and greet new clients to assist them in the purchase of a new or used BMW.
- Listened to customer needs and desires to identify and recommend optimal products
- Responded to telephone and in-person requests for information
- Built customer loyalty and retention by delivering excellent shopping experiences
Sales Consultant/ Product Specialist
BMW of Murrieta
Murrieta, CA
12.2016 - 02.2018
- Meet and greet new clients to assist them in the purchase of a new or used BMW.
- Trained and provided coaching to 25 junior team members
- Utilized CRM tools effectively to track customer interactions and maintain accurate records
- Helped new clients learn their new BMW and all its features
ProShop Manager/ Sales Advisor
Tige Watersports
Corona, CA
06.2005 - 02.2016
- Maintain water sport inventory, ensured all incoming product was accounted for, and shipped products to customers
- Wakeboard Boat sales and service advisor.
- Listened to customer needs and desires to identify and recommend optimal products
- Conducted product demonstrations to highlight features and redirect objections to positive aspects
- Maintained up-to-date knowledge of store sales, product knowledge, and boating safety
Education
P&C Adjuster License
Online Learning
2024 -
Licensed Realtor -
Arizona School of Real Estate & Business
Glendale, AZ 02.2020 - 07.2020
Sales Success - undefined
Dale Carnegie Sales
Rancho Cucamonga, CACertified BMW Specialist -
BMW Genius Certified
Thermal, CAGeneral Automotive - undefined
Universal Technical Institute
Rancho Cucamonga, CAGeneral Studies -
Temescal Canyon High School
Lake Elsinore, CA 08.2006 - 05.2010
Skills
Sales
ManagementMicrosoft Office
Google G-Suite
Arizona Regional Multi Listing Service
CRM Proficient
Timeline
P&C Adjuster License
Online Learning
2024 -
Sr Auto Adjuster
USAA
11.2022 - Current
Licensed Realtor -
Arizona School of Real Estate & Business
02.2020 - 07.2020
Realtor
Exp Realty
01.2020 - 04.2025
Sales Consultant
BMW North Scottsdale
03.2018 - 01.2020
Sales Consultant/ Product Specialist
BMW of Murrieta
12.2016 - 02.2018
Gunner's Mate
US Navy Reserves
03.2016 - 03.2022
General Studies -
Temescal Canyon High School
08.2006 - 05.2010
ProShop Manager/ Sales Advisor
Tige Watersports
06.2005 - 02.2016
Sales Success - undefined
Dale Carnegie Sales
Certified BMW Specialist -
BMW Genius Certified
General Automotive - undefined
Universal Technical Institute