Brian Berryman
Phoenix,AZ
Summary
Hardworking employee with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices.
Overview
14
14
years of professional experience
Work History
Mixologist
Chase Sapphire Lounge
01.2025 - Current
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Prepared classic, modern, and unique cocktails for each customer.
- Enhanced customer experience by creating visually appealing and innovative cocktails.
Bartender
Brunch Snob
11.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
Great Wolf Lodge
07.2024 - 12.2025
- Maintained a clean and orderly bar
- Managed inventory and placed bar orders as needed
- Maintained an up to date knowledge of beverages and mixing techniques
- Carried on friendly conversation with patrons and answered questions and concerns to the best of my ability
Server
RA Sushi Bar and Restaurant
05.2024 - 09.2024
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
- Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
Bartender/manager/server
The Stillery Chandler
10.2020 - 05.2024
- Created relationships with regulars and owners of The Stillery and became well known from everyone
- After a year took the position of manager and was in charge of scheduling and payroll
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
Bartender
Jersey D tavern
08.2019 - 12.2019
- Served a bar with live music and constant regulars and made sure everyone enjoyed their visit
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
Bartender/server
Dave & Buster's
08.2019 - 12.2019
- Served high customer volumes during special events, nights, and weekends
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Kept bar presentable and well-stocked to meet customer needs
Server
IHOP
01.2019 - 08.2019
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations
Manager
Yogi's Grill
05.2018 - 12.2018
- Accomplished multiple tasks within established timeframes
- Established team priorities, maintained schedules and monitored performance
- Supervised day-to-day operations to meet performance, quality and service expectations
- Maintained a clean, safe, and organized store environment to enhance the customer experience
Bartender/server
Sheraton Grand
02.2012 - 04.2018
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
Timeline
Mixologist
Chase Sapphire Lounge
01.2025 - Current
Bartender
Brunch Snob
11.2024 - Current
Bartender
Great Wolf Lodge
07.2024 - 12.2025
Server
RA Sushi Bar and Restaurant
05.2024 - 09.2024
Bartender/manager/server
The Stillery Chandler
10.2020 - 05.2024
Bartender
Jersey D tavern
08.2019 - 12.2019
Bartender/server
Dave & Buster's
08.2019 - 12.2019
Server
IHOP
01.2019 - 08.2019
Manager
Yogi's Grill
05.2018 - 12.2018
Bartender/server
Sheraton Grand
02.2012 - 04.2018
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