BRIAN BRUNER
Scottsdale
Summary
Catering Manager with progressive experience advancing from server to leadership roles in hospitality. Over 3 years of experience in managing large-scale catering operations, staff development, and event execution. Proven ability to oversee high-volume events of up to 3,500 guests and coordinate more than 12 events weekly. Skilled in client relations, scheduling, staff training, and operational efficiency. Adept with event management and POS systems, ensuring seamless execution and client satisfaction.
Overview
5
5
years of professional experience
Work History
Catering Manager
Lancer Hospitality, Phoenix Zoo
09.2024 - Current
- Lead a core team of 10 full-time employees and expand staff to 25 for large-scale events.
- Manage all aspects of catering operations including scheduling, interviewing, training, ordering, and client interactions.
- Plan and execute events for up to 3,500 attendees, overseeing timelines, logistics, and quality standards.
- Utilize UKG, Caterease, Clover, and Toast systems for scheduling, event planning, and POS management.
- Drove operational excellence that supported over $900,000 in annual catering sales.
Banquet Captain
Lancer Hospitality, Phoenix Zoo
10.2022 - 09.2024
- Supervised and trained staff for events ranging from small gatherings to 5,000 attendees.
- Coordinated event setup and breakdown in alignment with client expectations.
- Ensured high-quality food and beverage service while training staff on service standards.
- Maintained communication between culinary teams, clients, and staff to deliver seamless event execution.
Banquet Server
Lancer Hospitality, Phoenix Zoo
10.2021 - 10.2022
- Provided food and beverage service at private, corporate, and zoo-hosted events.
- Assisted with event setup, service, and teardown, ensuring client satisfaction.
- Supported captains and managers with logistics for weddings, galas, and special events.
Valet Driver
Epic Valet
04.2021 - 09.2021
- Parked and retrieved guests' vehicles safely and efficiently.
- Delivered exceptional guest service by assisting with belongings and directions.
Non-Clinical Support Staff
Arizona DHS COVID-19 Vaccination Clinics
03.2021 - 06.2021
- Directed patient flow for mass vaccination sites with up to 3,000 patients daily.
- Documented patient history and vaccine administration.
Education
B.A. - Business
W.P. Carey School of Business, Arizona State University
05-2026
Skills
- Event Planning & Coordination
- Staff Leadership & Training
- Client Relations & Customer Service
- Budgeting & Ordering
- Scheduling & Operations Management
- Catering Services & Food Safety
- Time Management & Team Collaboration
- UKG, Caterease, Clover, Toast
Timeline
Catering Manager
Lancer Hospitality, Phoenix Zoo
09.2024 - Current
Banquet Captain
Lancer Hospitality, Phoenix Zoo
10.2022 - 09.2024
Banquet Server
Lancer Hospitality, Phoenix Zoo
10.2021 - 10.2022
Valet Driver
Epic Valet
04.2021 - 09.2021
Non-Clinical Support Staff
Arizona DHS COVID-19 Vaccination Clinics
03.2021 - 06.2021
B.A. - Business
W.P. Carey School of Business, Arizona State University