Brian Goff
Phoenix
Summary
Dynamic leader with a proven track record at Precision Science, excelling in operations management and team development. Enhanced departmental efficiency through process optimization and effective crisis management. Skilled in documentation and problem-solving, fostering a culture of safety and continuous improvement while mentoring team members to achieve exceptional results.
Overview
7
7
years of professional experience
Work History
Department Lead
Precision Science
Phoenix, AZ
03.2023 - Current
- Supervised daily operational workflows to ensure compliance with safety and quality standards.
- Trained and mentored team members on best practices and procedural improvements.
- Implemented process optimization strategies, enhancing overall departmental efficiency.
- Analyzed data trends to identify areas for performance enhancement within the department.
- Managed inventory control systems, ensuring accurate tracking of supplies and materials.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Led safety audits, fostering a culture of continuous improvement in workplace safety practices.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Coordinated efforts among team members during times of change or crisis management situations.
- Organized regular meetings with direct reports to discuss progress on projects and strategize future goals.
- Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
- FDA compliant
Senior Tech/Route Planner
Redzone Pest and Pools
Greater Phoenix Area
05.2019 - 03.2023
- Mentored junior technicians, enhancing team performance through knowledge sharing and training sessions.
- Developed and implemented process improvements for pool management services, increasing operational efficiency.
- Conducted thorough inspections to identify pool issues, providing clients with tailored treatment plans.
- Installed new systems and parts with efficient approach.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Managed inventory of pool maintenance supplies, optimizing stock levels and reducing waste.
- Monitored and enforced safety measures to mitigate hazards.
- Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Education
Maricopa Corporate College - Educational Leadership And Management
Maricopa Community College System
AZ06-2026
Skills
- Documentation
- Team development
- Verbal and written communication
- Task delegation
- Crisis management
- Team management
- Prioritization skills
- Problem-solving
- QA
- Operations management
Timeline
Department Lead
Precision Science
03.2023 - Current
Senior Tech/Route Planner
Redzone Pest and Pools
05.2019 - 03.2023
Maricopa Corporate College - Educational Leadership And Management
Maricopa Community College System