Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Healey

Tucson

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

25
25
years of professional experience

Work History

Assistant Manager/ Line Cook

Red Robin
Tucson
12.2020 - 04.2025
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Delegated daily tasks to team members to optimize team productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Team Lead

Arby's Restaurant
Goodyear
07.2017 - 12.2020
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Supervised team of 8 employees working with equipment, maintaining safety and cultivating productive atmosphere.
  • Utilized point-of-sale systems for taking orders from customers.
  • Coordinated with suppliers to ensure timely delivery of fresh ingredients.
  • Made meals in accordance with company standards and requirements.
  • Gathered ingredients and cleaned and cut food items to prep recipes.

Fulfillment Associate

Amazon
Phoenix
06.2015 - 07.2017
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Utilized shipping system software to verify all necessary files were uploaded to shipping delivery service.

Cashier

Dunkin' Donuts
Phoenix
04.2012 - 01.2015
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.

Cashier Team Lead

7-Eleven
Tucson
04.2006 - 03.2012
  • Worked closely with front-end staff to assist customers.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.

Welder

WeldKraft
Phoenix
01.2000 - 02.2006
  • Assembled boiler parts and pressure vessels for structural use.
  • Maximized shop organization and equipment lifespan by maintaining equipment.
  • Inspected and repaired components to implement corrective action.
  • Inspected grooves, angles and gap allowances with micrometer, caliper and precision measuring instruments.
  • Set up equipment and welded parts according to welding chart specifications and type.

Education

Some College (No Degree) -

Pima Community College
Tucson, AZ

Skills

  • Sales monitoring
  • Product and service knowledge
  • Product branding
  • Inventory management
  • Staff development
  • Inventory control
  • Conflict resolution
  • Quality control
  • Time management
  • Multitasking ability
  • Following cooking methods
  • Food and beverage service

Timeline

Assistant Manager/ Line Cook

Red Robin
12.2020 - 04.2025

Team Lead

Arby's Restaurant
07.2017 - 12.2020

Fulfillment Associate

Amazon
06.2015 - 07.2017

Cashier

Dunkin' Donuts
04.2012 - 01.2015

Cashier Team Lead

7-Eleven
04.2006 - 03.2012

Welder

WeldKraft
01.2000 - 02.2006

Some College (No Degree) -

Pima Community College
Brian Healey