Brian Machado Cicairos
Phoenix
Summary
Hardworking and committed to driving high sales in both slow and busy shifts. Organized individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Committed seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Sales Associate
AT&T Wireless
06.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Retail Sales Associate
GUESS Factory
08.2021 - Current
- Initiated friendly conversation with customers to determine level of assistance required.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Created price tags and merchandise signs for new items.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Warehouse Worker
CicairosMacys Warehouse
01.2020 - 08.2021
- Fulfilled orders quickly to accomplish challenging days.
- Reviewed packing slips and other documentation to properly box the requested items for shipment.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Tracked inventories and input equipment counts into warehouse databases.
- Kept products separated, organized, and in good rotation to meet customer order specifications.
Education
Associate of Arts - Business Administration and Management
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05.2023
Skills
- Critical Thinking
- Fluent in Spanish
- Relationship Building
- Reliable & Trustworthy
- Good Work Ethic
- Customer Service
- Computer Skills
- People Skills
- Friendly, Positive Attitude
- Conflict Resolution
Languages
English
Full Professional
Spanish
Full Professional
Education and Training
High school degree, Associates degree.
Timeline
Sales Associate
AT&T Wireless
06.2022 - Current
Retail Sales Associate
GUESS Factory
08.2021 - Current
Warehouse Worker
CicairosMacys Warehouse
01.2020 - 08.2021
Associate of Arts - Business Administration and Management
Maricopa Community Colleges - Phoenix College
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