Brian Padilla
Prescott Valley
Summary
Strong background in managing branch operations and ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Manager
Quail Construction
11.2014 - Current
- Directed daily operations to ensure efficient project execution and adherence to timelines.
- Implemented cost control measures to optimize budget management and resource allocation.
- Mentored staff to enhance team performance and foster professional growth within the branch.
- Led safety initiatives that reduced workplace incidents and promoted a culture of compliance.
- Established strong client relationships, resulting in improved customer satisfaction and repeat business.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Recorded all worked performed in TCR to ensure all labor and all equipment was captured for proper and on time billing.
Education
High School Diploma -
Yuma High School
Yuma ArizonaSkills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Attention to detail
- Excellent work ethic
- Coaching and mentoring
- Team supervision
- Relationship building and management
- Client relationship management
- Verbal/written communication
- Staff management
- Operations management
- Decision-making
- Training and development
Certification
Traffic Control Supervisor Certification
Traffic Control Design Specialist
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Branch Manager
Quail Construction
11.2014 - Current
High School Diploma -
Yuma High School