Briana Downey
Tucson
Summary
Results-driven professional with substantial experience in admissions coordination. Proven ability to streamline application processes, enhance team collaboration, and adapt to dynamic environments. Known for strong organizational skills, attention to detail, and commitment to achieving goals.
Overview
4
4
years of professional experience
Work History
Admissions Coordinator
Park Avenue Health and Rehabilitation
10.2024 - Current
- Coordinated admissions process for prospective residents, ensuring timely communication and compliance with regulations.
- Facilitated tours and interviews with families, providing detailed information about services and programs offered.
- Managed documentation for new admissions, maintaining accurate records in electronic health systems.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in training new staff on admissions procedures and best practices to enhance efficiency.
- Implemented improvements to the admissions workflow, reducing processing time for applications significantly.
Enrollment Specialist
Health Information Management Systems
03.2024 - 08.2024
- Managed enrollment processes, ensuring accuracy and compliance with health information standards.
- Coordinated documentation gathering for new patient enrollments, streamlining workflow efficiency.
- Trained new team members on enrollment procedures and system usage, fostering team development.
- Collaborated with cross-functional teams to improve enrollment protocols and reduce processing time.
- Developed training materials for staff on enrollment best practices and regulatory requirements.
- Updated, entered, and reviewed customer data.
Billing Specialist
Connections Counseling
06.2023 - 12.2023
- Processed and reviewed patient billing information to ensure accuracy and compliance with insurance guidelines.
- Managed accounts receivable, tracking payments and resolving discrepancies efficiently.
- Assisted in generating detailed invoices using electronic health record systems for timely submission.
- Communicated with patients regarding billing inquiries, providing clear explanations of charges and payment options.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Used data entry skills to accurately document and input statements.
Membership Specialist
Casa De Los Ninos
07.2021 - 10.2023
- Facilitated member enrollment processes, ensuring seamless integration into programs and services.
- Developed and updated membership databases using specialized software to maintain accurate records.
- Trained new staff on membership protocols, enhancing team efficiency and service delivery standards.
- Obtained all required documents from parents of potential new patients.
- Scheduled all initial therapy appointments.
- Scheduled follow up appointments with therapists and psychiatrists,
Education
Associate of Arts - Business
ITT Technical Institute
Tucson, AZ06-2016
Skills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Rapport building
- Process management
- Records maintenance
- Good bedside manner
Timeline
Admissions Coordinator
Park Avenue Health and Rehabilitation
10.2024 - Current
Enrollment Specialist
Health Information Management Systems
03.2024 - 08.2024
Billing Specialist
Connections Counseling
06.2023 - 12.2023
Membership Specialist
Casa De Los Ninos
07.2021 - 10.2023
Associate of Arts - Business
ITT Technical Institute