Briana Medrano
PHOENIX
Summary
Professional and customer-focused individual leadership experience in fast-paced environments. Strong communication, organizational skills, cash handling, and team collaboration. Bilingual in both English and Spanish with the ability to communicate effectively with diverse customers. Seeking opportunities in professional office environments.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Shift Lead
Panda Express
PHOENIX
11.2025 - 05.2026
- Promoted within three months based on strong performance and reliability
- Supervised team members to ensure efficient and high-quality service delivery.
- Assisted with closing and opening procedures
- Managed cash handling to maintain accurate financial records and support daily operations.
- Trained new employees on food safety and customer service standards to enhance team effectiveness.
Counter help
Panda Express
PHOENIX
08.2025 - 11.2025
- Delivered exceptional customer service to enhance guest experiences at the restaurant.
- Provided friendly customer service in fast paced environments
- Processed transactions accurately through POS systems
- Maintained cleanliness and organization of the steamtable
Sales associate
R&A Furniture
PHOENIX
08.2023 - 11.2025
- Assisted customers with furniture selections and provided product information.
- Maintained store appearance by organizing displays and ensuring cleanliness.
- Processed customer transactions financing options
- Greeted customers and provided exceptional customer service.
Education
Apollo High School
Glendale , AzSkills
- Cash handling
- Customer service
- Team supervision
- Employee training
- Bilingual communication
- Food safety
- Product knowledge
- Attention to detail
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Shift Lead
Panda Express
11.2025 - 05.2026
Counter help
Panda Express
08.2025 - 11.2025
Sales associate
R&A Furniture
08.2023 - 11.2025
Apollo High School