Summary
Overview
Work History
Education
Skills
Timeline
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Briana Rodriguez

Phoenix

Summary

Proven track record at FedEx, enhancing package handling efficiency and reducing damage rates by meticulous adherence to safety protocols. Skilled in heavy lifting and fostering team collaboration, I excel in fast-paced environments, significantly improving operational workflows. My dedication to warehouse safety and efficiency is matched by a commitment to achieving high customer satisfaction levels.

Overview

3
3
years of professional experience

Work History

Package Handler

FedEx
09.2023 - 10.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Overnight Stocker

Walmart
08.2022 - 07.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.

Games Associate

State Fair
09.2021 - 10.2021
  • Built lasting relationships with regular customers through personalized recommendations based on their gaming preferences and playing styles.
  • Streamlined event scheduling processes through effective organization of tournament sign-ups, reducing wait times for participants significantly.
  • Ensured high-quality demo experiences for potential buyers by consistently updating knowledge regarding game mechanics provided during demonstrations.
  • Bolstered online presence via social media platforms promoting events sharing enticing content that attracted both existing followers while appealing to newcomers as well.
  • Trained new Games Associates on company policies, procedures, and best practices for superior customer service delivery.
  • Increased customer satisfaction by providing friendly and knowledgeable assistance on game rules and strategies.

Education

Highschool Diploma -

Central High
Phoenix, AZ
05.2022

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Loading and unloading
  • Stacking packages
  • Truck loading and unloading

Timeline

Package Handler

FedEx
09.2023 - 10.2024

Overnight Stocker

Walmart
08.2022 - 07.2023

Games Associate

State Fair
09.2021 - 10.2021

Highschool Diploma -

Central High

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Briana Rodriguez