Briana Saiz
Tempe
Summary
Versatile HR professional with a strong foundation in leadership and a progressive career spanning employee relations, onboarding, offboarding, full-cycle recruitment, claims management, and hospitality leadership. Recognized for transforming challenges into opportunities that elevate workplace culture, compliance, and operational success. Poised to bring this momentum and cross-functional expertise into a dynamic organization that values strategic HR leadership and collaboration.
Overview
7
7
years of professional experience
Work History
Employee Relations Specialist
Parker & Sons
Phoenix
07.2024 - Current
- Act as the primary contact for employee relations issues for 900+ employees, managing investigations, conflict resolution, and policy interpretation to support a respectful and compliant environment.
- Prepare reports summarizing key findings from investigations into workplace misconduct.
- Resolve conflicts between staff members through mediation, or other methods of dispute resolution.
- Lead exit interviews.
- Assist with terminations and train leaders on offboarding procedures and etiquette.
- Manage the performance review process, and offer coaching to managers for effective, timely evaluations.
- Handle progressive discipline matters, and counsel leaders on best practices to mitigate risk.
- Facilitate training sessions on company policies and procedures.
- Collaborate with management to improve employee engagement strategies.
- Provided guidance on compliance with labor laws and regulations.
- Manage administrative HR tasks, including records, verifications, and internal documentation, using UKG Pro.
Human Resources Generalist
George Brazil Air Conditioning & Heating
Phoenix
09.2022 - 07.2024
- Managed employee records and HRIS data integrity; served as a backup payroll processor for over 300 employees.
- Handled employee relations issues, providing guidance to employees and leadership.
- Administered benefits programs, communication strategies, led open enrollment, and supported life-change events.
- Initiated community outreach for recruitment, and represented the company at local events.
- Conducted exit meetings, policy rollouts, and HR investigations to maintain legal compliance and a positive culture.
- Supported performance management processes through documentation and feedback collection.
- Collaborated with management on workforce planning and talent acquisition strategies.
- Assisted in updating employees' Change of Status information in ADP.
- Managed the HR inbox and responded to all inquiries in a timely manner. Escalating as necessary.
Human Resources Coordinator
George Brazil Air Conditioning & Heating
Phoenix
11.2021 - 09.2022
- Handled workers' comp, FMLA, ADA, and other leave processes, ensuring compliance and employee support.
- Safety Committee Champion, assisted with coordinating safety meetings, OSHA log tracking, GL, and auto claims.
- Supported full-cycle recruitment, background checks, and hiring manager collaboration.
- Maintained employee records in HRIS system for compliance and easy access.
- Assisted with the verification of employment inquiries.
- Collaborated with management to implement HR policies aligned with organizational goals.
- Organized company events to foster team building and enhance workplace culture.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
Administrative Assistant /Recruiting Coordinator
George Brazil Air Conditioning & Heating
Phoenix
06.2021 - 11.2021
- Developed training materials for new administrative staff onboarding processes.
- Supported project coordination by tracking deadlines and deliverables across teams.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Facilitated communication between different departments within the organization.
- Participated in career fairs and other recruiting events to build relationships with colleges and universities.
- Collaborated with hiring managers to define job requirements and criteria.
- Communicated with candidates throughout the recruitment process effectively.
- Facilitated onboarding procedures for new hires, ensuring smooth transitions.
- Provided administrative support during the recruitment process including scheduling interviews, preparing offer letters, conducting background checks.
- Assisted in creating job postings for various platforms and channels.
- Sourced and screened qualified candidates for open positions.
- Maintained accurate records of all recruitment activities in Applicant Tracking System.
Front Office Manager
Aloft @Westgate
Glendale
06.2020 - 06.2021
- Oversaw front office and WXYZ Bar operations, managing inventory and alcohol orders while leading service staff.
- Recruited live bands for weekend events and hosted monthly team meetings to align operations and goals.
- Addressed guest and staff concerns, maintained daily operations, and resolved employee issues.
Food & Beverage Manager
Scottsdale Plaza Resort
Scottsdale
11.2018 - 03.2020
- Managed four restaurant outlets, directed schedules, training, and evaluations for staff.
- Collaborated with kitchen leadership on menu updates and maintained high service standards.
- Resolved customer issues promptly and led cost-saving initiatives across operations.
Education
SHRM Essentials of Human Resources Certificate -
07.2023
A.A. - Business Administration & Management
Glendale Community College
05.2015
Diploma -
Copper Canyon High School
05.2013
Skills
- Employee Relations
- Investigative reporting
- Onboarding
- Offboarding
- Performance Management
- HRIS Systems
- Workplace safety and compliance
- Cross-functional communication
- Full-cycle recruitment
- Payroll processing
- Benefits administration
- Project management
Languages
American Sign Language
Professional
References
References available upon request.
Timeline
Employee Relations Specialist
Parker & Sons
07.2024 - Current
Human Resources Generalist
George Brazil Air Conditioning & Heating
09.2022 - 07.2024
Human Resources Coordinator
George Brazil Air Conditioning & Heating
11.2021 - 09.2022
Administrative Assistant /Recruiting Coordinator
George Brazil Air Conditioning & Heating
06.2021 - 11.2021
Front Office Manager
Aloft @Westgate
06.2020 - 06.2021
Food & Beverage Manager
Scottsdale Plaza Resort
11.2018 - 03.2020
SHRM Essentials of Human Resources Certificate -
A.A. - Business Administration & Management
Glendale Community College
Diploma -
Copper Canyon High School