Brian C Harwell
Tucson
Summary
Dedicated professional with a strong customer service background, honed at Pima County Fair Grounds. Proven ability to enhance guest experiences through effective traffic routing and clear communication. Recognized for reliability and adaptability, ensuring safety and compliance in high-pressure environments while maintaining a welcoming atmosphere for all patrons.
Overview
3
3
years of professional experience
Work History
Parking Attendant
Pima County Fair Grounds
Pima, AZ
03.2026 - 04.2026
- Monitored parking lot for safety and compliance with established regulations
- Assisted guests with parking procedures and provided directions to event entrances
- Operated ticketing systems efficiently for smooth vehicle entry and exit
- Maintained cleanliness and organization of parking areas to enhance visitor experience
- Collaborated with team members to manage peak traffic periods effectively
- Responded promptly to guest inquiries, ensuring positive customer interactions
- Adapted quickly to changing conditions during events, providing support as needed
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Kept parking lot usage orderly by enforcing parking regulations.
- Directed patrons to designated parking spaces.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
- Boosted customer loyalty through friendly interactions, consistently delivering a positive experience for all patrons.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Facilitated seamless parking experience for VIP guests and special event attendees.
- Adapted to peak times by efficiently managing high volumes of vehicles and customer queries.
School Custodian
Mesa Verde Elementary
Marana, AZ
08.2023 - 10.2024
- Maintained cleanliness and sanitation of classrooms, restrooms, and common areas to ensure safe learning environment.
- Operated cleaning equipment including floor scrubbers and vacuums to uphold facility standards.
- Assisted in setup and breakdown of school events, ensuring all spaces were prepared for use.
- Conducted routine inspections of facilities to identify maintenance needs and report issues promptly.
- Collaborated with staff to prioritize cleaning tasks based on daily schedules and special events.
- Managed inventory of cleaning supplies, replenishing as necessary to maintain stock levels efficiently.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Completed routine floor stripping, sealing, and finishing.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, and snow removal when necessary.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
- Elevated customer satisfaction among faculty members who reported increased satisfaction with the cleanliness and appearance of their classrooms.
- Reported vandalism or other damage to property to supervisor.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Crossing Gaurd
Miles Elementary School
Tucson, AZ
08.2024 - 09.2024
- Monitored traffic flow to ensure student safety during school arrival and dismissal times.
- Assisted students in crossing streets safely, reinforcing pedestrian safety rules.
- Communicated effectively with parents and caregivers regarding student safety protocols.
- Maintained clear visibility while directing traffic to prevent accidents around school premises.
- Adapted quickly to changing weather conditions to ensure consistent safety measures were upheld.
- Contributed to a positive atmosphere around the school campus by greeting students and parents with enthusiasm each day.
- Used signs, hand signals and flags to control car and foot traffic conditions.
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
- Withstood adverse environmental conditions.
Education
No Degree -
Sahuaro High School
Tucson, AZSkills
- Strong customer service
- Team player attitude
- Reliable and punctual
- Patience and tolerance
- Verbal comprehension
- Oral communication
- Incident reporting
- Guest relations
- Understanding of parking regulations
- Traffic routing
- Safe driving
- Preventive Maintenance
- Client service
- Professional appearance
- Adaptable to change
- Vehicular operation
- Vehicle operation
- Organizational growth
- Conflict resolution
- Lot maintenance
- Parking lot security
- Wheelchair assistance
- Clear spoken communication skills
- Guest service
- Traffic direction
- Teamwork
- Teamwork and collaboration
- Customer service
- Personal integrity
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Adaptability and flexibility
- Customer interaction
- Relationship building
- Basic maintenance
- Safety procedures
- Hand-eye coordination
- Stress tolerance
- Self motivation
- Professionalism
- Time management abilities
- Adaptability
- Report writing
- Written communication
- Security awareness
- Emergency response
- Interpersonal communication
- Public safety
- Team building
- Effective communication
- Problem-solving abilities
- Attention to detail
- Problem-solving
- Time management
- Lot monitoring
- Vehicle safety
- Self-motivated work ethic
Languages
English
Full Professional
Timeline
Parking Attendant
Pima County Fair Grounds
03.2026 - 04.2026
Crossing Gaurd
Miles Elementary School
08.2024 - 09.2024
School Custodian
Mesa Verde Elementary
08.2023 - 10.2024
No Degree -
Sahuaro High School