Brianna Campos
Chandler
Summary
Dedicated team member, Assistant Community Manager adept in bilingual communication and Yardi/RentCafe database management. Excelled in enhancing resident satisfaction through efficient payment processes and exceptional customer service, significantly improving lease renewal rates. Demonstrates strong problem-solving abilities and a commitment to maintaining high occupancy levels and less than 1% delinquency.
Overview
3
3
years of professional experience
Work History
Assistant Community Manager
Greystar Property Management
05.2023 - Current
- Received and processed resident payments, and updated system accounts with latest information.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Managed legal actions, documents and process in accordance with State and Company guidelines.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
Assistant Community Manager
Avenue 5 Residential
01.2023 - 05.2023
- Implemented efficient rent collection processes that maximized revenue while respecting tenant needs.
- Conducted property tours with prospective residents, showcasing amenities and highlighting community benefits.
- Oversaw lease renewals with existing tenants, securing long-term residency commitments within the community.
- Provided exceptional customer service at all times, building trust between management staff and residents.
Leasing Professional
Avenue 5 Residential
08.2021 - 12.2022
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
Education
High School Diploma -
Westwood High
Mesa05-2014
Skills
- Bilingual - Spanish/English
- Payment processing and management
- Yardi/RentCafe Website and database management
- Resident and vendor relations
- Property management
- Passionate/Highly motivated
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Community Manager
Greystar Property Management
05.2023 - Current
Assistant Community Manager
Avenue 5 Residential
01.2023 - 05.2023
Leasing Professional
Avenue 5 Residential
08.2021 - 12.2022
High School Diploma -
Westwood High
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