BRIANNA CASTILLO
Mesa
Summary
Dedicated nursing student with hands on clinical experience providing compassionate, patient centered care. Strong communication and organizational skills with the ability to adapt in fast paced healthcare environments. Committed to supporting patients and collaborating with healthcare teams to deliver safe, high quality care.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Certified Nursing Assistant
Banner Health
12.2023 - 04.2025
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals
- Utilized PPE appropriately and followed patient safety and infection control guidelines
Receptionist
Mercedes Benz
04.2022 - 12.2023
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Maintained various office or program records using secure filing system
- Checked visitors in and directed or escorted to appropriate departments and personnel
- Answered questions about organization and provided callers with address, directions, and other information
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
Barista
Black Rock Coffee Bar
05.2019 - 06.2022
- Took orders and made coffee, tea, and other drinks to customer specifications
- Operated cash registers and credit card machines
- Prepared and sold coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, caffe latte, and cappuccino
- Prepared or served menu items, such as pastries or bagels
- Provided customers with product details, such as coffee blend or preparation descriptions
Front Desk Receptionist
Crunch Fitness
10.2018 - 05.2019
- Conducted facility tours to engage potential members and highlight amenities
- Scheduled member appointments with the personal trainer
- Maintained cleanliness of facility
- Ensure all guests are adhering to company policies/procedures
- Handled phone inquiries about memberships and facilitated sign-ups
- Coordinated member appointments with personal trainers to enhance client experience
Cashier
Yc's Mongolian Grill
10.2016 - 12.2017
- Welcomed customers warmly upon arrival
- Took customers orders and answered any questions that they had
- Anticipated and addressed guests service needs
- Assisted customers in assembling their meals
- Monitored tables and cleared finished plates and glasses to maintain a tidy dining environment
- Communicated customer allergies to kitchen staff to ensure safe meal preparation
- Effectively communicating with kitchen staff regarding customer allergies
Education
BACHELOR OF SCIENCE (B.S.) - NURSING CANDIDATE
Grand Canyon University
Phoenix, AZ 04.2025 - 06.2026
Skills
- Patient centered care
- Basic life support
- Patient safety
- Therapeutic communication
- Time management and prioritization
- Critical thinking
- Collaborative communication
- Conflict resolution
Certification
- BLS
- Certified Nursing Assistant
Timeline
BACHELOR OF SCIENCE (B.S.) - NURSING CANDIDATE
Grand Canyon University
04.2025 - 06.2026
Certified Nursing Assistant
Banner Health
12.2023 - 04.2025
Receptionist
Mercedes Benz
04.2022 - 12.2023
Barista
Black Rock Coffee Bar
05.2019 - 06.2022
Front Desk Receptionist
Crunch Fitness
10.2018 - 05.2019
Cashier
Yc's Mongolian Grill
10.2016 - 12.2017