Brianna Dorris
Glendale
Summary
Enthusiastic Server with background in customer service and POS system operations. Adept at taking down orders, working with customers and restocking. Dedicated to satisfying customers with fast, friendly service. Able to take and prepare orders without delay to quickly deliver food and drinks. People-person with an organized and efficient mindset. Hardworking Crew Member with physical strength and stamina for demanding work. Contributes to daily operations by reliably completing assignments. Thrives in fast-paced environments with great time management abilities.
Overview
4
4
years of professional experience
Work History
Server
North Italia
09.2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Haymaker
05.2023 - 10.2023
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Trained new servers in restaurant procedures and customer service standards
- Showed enthusiasm and knowledge about new products and special promotions
- Assisted guests with making menu choices and took note of special requests
- Completed opening and closing checklists according to set standards
- Handled multiple tables simultaneously with high service quality
- Transported food products, cleaned tables and counters, and stocked dining room supplies
Server
Benihana
10.2022 - 01.2023
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Trained new servers in restaurant procedures and customer service standards
- Showed enthusiasm and knowledge about new products and special promotions
- Assisted guests with making menu choices and took note of special requests
- Completed opening and closing checklists according to set standards
- Handled multiple tables simultaneously with high service quality
- Transported food products, cleaned tables and counters, and stocked dining room supplies
Server
Vinnys Italian Restaurant
10.2021 - 05.2022
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Trained new servers in restaurant procedures and customer service standards
- Showed enthusiasm and knowledge about new products and special promotions
- Assisted guests with making menu choices and took note of special requests
- Completed opening and closing checklists according to set standards
- Handled multiple tables simultaneously with high service quality
- Transported food products, cleaned tables and counters, and stocked dining room supplies
Host
Angry Crab Shack
08.2021 - 05.2022
- Informed customers of current promotions and server name for smooth transition to service staff
- Addressed customer requests and concerns with positive attitude and empathy
- Pitched in to maintain clean and uncluttered work areas by vacuuming and wiping down tables
- Provided servers with proper number of guests per section to avoid bottlenecking service
- Assisted dining room staff with setting and clearing tables during high traffic periods
- Greeted incoming guests warmly with genuine smile and eye contact
Education
High School Diploma -
Graduation Solutions
Skills
- Salesmanship
- Customer service
- Operate cash register
- Foodservice standards
- Food preparation
- Menu memorization
- Process payments
- Serve food
- Safe food handling
Timeline
Server
North Italia
09.2024 - 03.2025
Server
Haymaker
05.2023 - 10.2023
Server
Benihana
10.2022 - 01.2023
Server
Vinnys Italian Restaurant
10.2021 - 05.2022
Host
Angry Crab Shack
08.2021 - 05.2022
High School Diploma -
Graduation Solutions
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