Brianna Edison
Sol Mexican Cocina
Glendale
5
years of professional experience
Dedicated cashier with strong cash handling and customer service skills. Committed to enhancing customer satisfaction through effective communication and problem-solving.
Work History
Host
9 Months- Welcomed guests and managed seating arrangements to optimize flow and enhance dining experience.
- Coordinated with kitchen and service staff to ensure timely food delivery and guest satisfaction.
- Trained new hosts on best practices, customer service standards, and restaurant procedures.
- Resolved guest complaints promptly to maintain high service quality and customer loyalty.
- Monitored dining area for cleanliness and ensured compliance with health and safety regulations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Retail Sales Associate
5 Months- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Educated customers on product benefits and ingredients, leading to informed purchasing decisions.
- Maintained visual merchandising standards, ensuring attractive product displays aligned with company guidelines.
- Assisted in inventory management, tracking stock levels and minimizing discrepancies through accurate record-keeping.
- Collaborated with team members to achieve sales goals, driving daily performance and store profitability.
Customer Service Cashier
3 Years 6 Months- Assisted customers in selecting products and provided recommendations based on preferences.
- Maintained cleanliness and organization of the checkout area and product displays.
- Handled cash, credit, and gift card payments while ensuring secure transactions.
- Resolved customer inquiries and complaints with patience and professionalism.
- Collaborated with team members to restock shelves and manage inventory levels.
- Educated customers about chocolate products, seasonal offerings, and promotions available.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Appointment Setter
3 Months- Managed appointment scheduling for a busy sales team.
- Maintained a positive attitude while dealing with difficult situations involving customers.
- Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.
Stower
3 Months- Organized inventory by accurately labeling and storing products in designated locations.
- Assisted team members in maintaining a clean and safe working environment daily.
- Followed safety protocols to minimize accidents during the stowing process.
- Scanned and sorted packages to stage for delivery drivers.
- Used handheld scanner to sort products onto appropriate shelves daily.
Education
High School Diploma
Cosmology - Cosmetics
Skills
Cash handling
Sales transactions
Inventory management
Product knowledge
Visual merchandising
Customer relationship management
Customer service
Up-selling techniques
Cash register operation
Multitasking and organization
Education and Training
other
Timeline
Host
Sol Mexican Cocina
10.2025 - CurrentRead More
Retail Sales Associate
Lush Fresh Handmade Cosmetics
10.2025 - 03.2026Read More
Customer Service Cashier
Rocky Mountain Chocolate Factory Inc.
03.2022 - 09.2025Read More
Appointment Setter
Collins Management
02.2022 - 05.2022Read More
Stower
Amazon
10.2021 - 01.2022Read More
Miyamura High School
High School Diploma
Read More
Avalon Institute
Cosmology from Cosmetics
Read More