Brianna Luscomb
Glendale
Summary
Accomplished Senior Loan Officer with a proven track record at Directors Mortgage, adept in mortgage underwriting and excelling in effective communication. Leveraged technological savvy and networking skills to surpass quarterly sales targets, ensuring high customer satisfaction and repeat business through ethical conduct and problem-solving expertise.
Offering strong foundation in customer service and financial acumen, eager to learn and thrive in loan processing environment. Brings analytical thinking and attention to detail, capable of mastering lending regulations and financial software. Ready to use and develop organizational skills and client communication in Desired Position role.
Overview
6
6
years of professional experience
Work History
Senior Loan Officer
Green Home Loans
11.2024 - Current
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
Senior Loan Officer
Geneva Financial LLC
02.2023 - 10.2024
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
Sales Manager/Sr Loan Officer
Directors Mortgage
07.2021 - 03.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Senior Loan Officer
Cardinal Financal
02.2019 - 07.2021
- Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
- Maintained strict compliance with industry regulations, ensuring accuracy in disclosures and adherence to lending guidelines.
- Created detailed reports analyzing potential borrowers'' creditworthiness, presenting findings to management for informed decision-making purposes.
Education
Loan Officer License - Mortgages And Finance
Arizona School of Business And Real Estate
Scottsdale, AZ04.2015
Skills
- Time management efficiency
- Mortgage underwriting expertise
- Goal-oriented mindset
- Effective communication techniques
- Technological savvy
- Interviewing
- Information verification
- Problem-solving capacity
- Regulatory compliance
- Ethical conduct adherence
- Networking and referral building
Timeline
Senior Loan Officer
Green Home Loans
11.2024 - Current
Senior Loan Officer
Geneva Financial LLC
02.2023 - 10.2024
Sales Manager/Sr Loan Officer
Directors Mortgage
07.2021 - 03.2023
Senior Loan Officer
Cardinal Financal
02.2019 - 07.2021
Loan Officer License - Mortgages And Finance
Arizona School of Business And Real Estate
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