Brianna Siegfried
Surprise
Summary
Dynamic barista trainer with proven leadership at Starbucks, enhancing beverage preparation and customer service through effective training programs. Recognized for maintaining cleanliness standards and fostering a positive team environment. Skilled in milk steaming and active listening, driving team performance and customer satisfaction in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Barista Trainer
Starbucks
Surprise Az
07.2025 - Current
- Developed and implemented training programs for new baristas to enhance beverage preparation skills and customer service
- Evaluated team performance to uphold adherence to established operational standards.
- Provided ongoing coaching and feedback to improve barista skills.
- Promoted a positive work environment through team-building activities.
Barista
Army Air Force Exchange Service
Glendale, AZ
03.2021 - 2026
- Prepared and served high-quality beverages to customers in a fast-paced environment.
- Maintained cleanliness and organization of workstations and dining areas for optimal customer experience.
- Operated espresso machines and brewing equipment with precision to ensure beverage consistency.
- Assisted customers with menu selections, enhancing overall satisfaction through personalized service.
- Trained new staff on beverage preparation techniques and customer service standards, fostering skill development.
Beauty Advisor
Target
Goodyear
01.2019 - 2020
- Provided personalized beauty consultations to enhance customer satisfaction and product knowledge.
- Resolved customer inquiries and complaints promptly, ensuring a positive shopping experience.
- Educated customers on skincare techniques and application methods for various products.
Education
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ07.2026
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Milk steaming
- Friendly and outgoing
- Active listener
- Clear communication
- Attention to detail
Timeline
Barista Trainer
Starbucks
07.2025 - Current
Barista
Army Air Force Exchange Service
03.2021 - 2026
Beauty Advisor
Target
01.2019 - 2020
Maricopa Community Colleges, Estrella Mountain Community College