Brianne Scanlon
Quartzsite
Summary
Motivated personal banker with enthusiasm to grow career. High energy and independent worker. Big people person and very reliable. Always willing to take on challenges and new tasks. Team player. Quick learner. Great customer service skills. Pleasant and personable.
Overview
9
9
years of professional experience
Work History
Personal Banker
Wells Fargo
Parker
10.2024 - Current
- Provided personalized financial solutions to meet customer needs.
- Facilitated account openings and addressed product inquiries to enhance customer experience.
- Emphasized risk management during customer interactions to safeguard client interests.
- Educated clients on digital banking tools and services.
- Stayed embedded in behavior framework and tools designed to tailor options for each client.
- Supported team objectives through various tasks to ensure seamless operations.
Manager
Quartzsite Yacht Club
Quartzsite
10.2019 - 02.2025
- Oversaw daily operations, ensuring efficient staff management and smooth service delivery.
- Managed customer concerns and resolved service issues promptly.
- Managed customer concerns, resolving service issues promptly to maintain satisfaction and loyalty.
- Developed weekly employee schedules to ensure proper staffing levels.
- Open and closed restaurant, handled cash and did bank deposits.
Manager
Trenton City Cleaners
Utica
06.2020 - 09.2023
- Oversaw daily operations of laundry services, ensuring staff effectiveness and service quality.
- Trained employees on equipment usage and safety protocols, enhancing team competency.
- Managed customer inquiries and resolved service issues, improving customer satisfaction.
Certified Nursing Aide
Foltsbrook Center
Herkimer
04.2019 - 08.2019
- Assisted residents with bathing and dressing to promote hygiene and dignity.
- Assisted residents with safe transportation to appointments and activities.
- Organized and maintained residents' rooms to create a comfortable and welcoming environment.
- Changed and arranged bedding to maintain a clean and comfortable environment.
- Make beds.
- Tidy up their room and make it feel more like home.
- Transport residents.
- Conducted routine checks of residents' vital signs to support their health assessments.
Certified Nursing Aide
Lutheran Home
11.2018 - 04.2019
- Monitored and recorded vital signs to ensure residents' health and well-being.
- Ensured residents arrived on time for necessary appointments and events.
- Organized rooms to create a comfortable, home-like environment for residents.
- Changed and arranged bed linens for resident comfort and cleanliness.
- Make beds.
- Provided assistance with feeding and hydration to support residents' nutritional needs.
- Transport residents.
- Measured and recorded residents' vital signs to monitor health status.
Child Care Worker
The House of the Good Shepherd
Utica
02.2017 - 11.2018
- Ensured clients practiced safe behaviors through consistent guidance and support.
- Provided emotional support to clients post-crisis, fostering a safe space for open communication.
- Provided emotional support to clients after crisis situations
- Help clients deal with trauma they have endured.
Education
Mount Markham Highschool
West Winfield, NYSkills
- Customer relationship management
- Effective communication
- Risk management
- Active listening
- Adaptability to change
- Skill development
- Accountability
- Workplace flexibility
Volunteer Experience
- Blood Drives
- Halo Hoedown
Timeline
Personal Banker
Wells Fargo
10.2024 - Current
Manager
Trenton City Cleaners
06.2020 - 09.2023
Manager
Quartzsite Yacht Club
10.2019 - 02.2025
Certified Nursing Aide
Foltsbrook Center
04.2019 - 08.2019
Certified Nursing Aide
Lutheran Home
11.2018 - 04.2019
Child Care Worker
The House of the Good Shepherd
02.2017 - 11.2018
Mount Markham Highschool