Brice Johnson
San Tan Valley
Summary
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
10
10
years of professional experience
Work History
Intern
Flatiron Church
04.2023 - Current
- Led facility improvement projects, optimizing space utilization and functionality for church activities.
- Developed training programs for volunteers on facility management best practices
- Oversaw event logistics, ensuring seamless execution of church functions and community outreach activities.
- Led youth group meetings, fostering spiritual growth and community engagement.
- Coordinated volunteer recruitment, training, and mentorship for youth leaders and participants.
HR Assistant
Amazon
12.2021 - 12.2022
- Processed employee termination documentation at the direction of supervisory staff.
- Communicated with employees regarding job abandonment and unpaid time balances to support retention efforts or facilitate smooth transitions to new roles.
Customer Loyalty Agent
AT&T
01.2021 - 12.2021
- Receive inbound calls from customers to discuss information regarding billing, technical support, wireless plans, and sales of service
- Coordinate goals and expectations to meet sales quotas within AT&T
- Assist customers with products and services including laptop connect services, USB devices, initial set-up, configuration of AT&T provided software & applications
Team Leader (Manager)
HARKINS THEATRES SANTAN VILLAGE 16
11.2017 - 11.2020
- Trained and developed new team members within the company to establish effective teams and emerging leadership
- Supervised and coordinated a group of five to ten team members during a scheduled shift
- First layer of management to deescalate conflict and provide solutions for customers and team members
- Effectively executed suggestive selling for different retail products to meet company revenue goals and training other team members to duplicate leadership sales efforts
Team Member
HARKINS THEATRES SANTAN VILLAGE 16
10.2015 - 11.2017
- Collaborated with a group of associates and team leaders to run an efficient and profitable theater while providing an excellent customer experience
- Assist guests by providing services to meet their immediate needs and guiding them through the “Harkins Experience”
- Upsold products that filled needs applicable to each customer
Education
High School Diploma -
Higley High School
Gilbert, AZ, United States01.2017
Associate of Science - Nursing
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ12-2027
Skills
- Customer Satisfaction
- Team Management
- Interpersonal Communication
- Time Management
- Critical Thinking
- Exceptional Work Ethic
Timeline
Intern
Flatiron Church
04.2023 - Current
HR Assistant
Amazon
12.2021 - 12.2022
Customer Loyalty Agent
AT&T
01.2021 - 12.2021
Team Leader (Manager)
HARKINS THEATRES SANTAN VILLAGE 16
11.2017 - 11.2020
Team Member
HARKINS THEATRES SANTAN VILLAGE 16
10.2015 - 11.2017
High School Diploma -
Higley High School
Associate of Science - Nursing
Maricopa Community Colleges, Chandler-Gilbert Community College