Brinley Turner
Flagstaff
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden
08.2023 - 09.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Assisted in training new team members on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
Starbucks
01.2022 - 08.2022
- Learned new recipes and techniques to enhance beverage offerings regularly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Collaborated with team members to ensure smooth workflow during peak hours.
Barista
Black Rock Coffee Bar
06.2020 - 09.2021
- Prepared and served a variety of coffee and tea beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and grinders efficiently for optimal beverage quality.
- Provided customer service by taking orders and addressing inquiries promptly.
Education
Bachelor of Science - Psychology
Northern Arizona University
Flagstaff, AZ05-2026
High School Diploma -
Sandra Day O'Connor High School
Phoenix, AZ05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- High volume dining
- Team collaboration
- Multitasking and organization
Timeline
Server
Olive Garden
08.2023 - 09.2025
Barista
Starbucks
01.2022 - 08.2022
Barista
Black Rock Coffee Bar
06.2020 - 09.2021
Bachelor of Science - Psychology
Northern Arizona University
High School Diploma -
Sandra Day O'Connor High School