Brissa Rios
Mesa,AZ
Summary
Dedicated and detail-oriented healthcare professional with over three years of experience in patient services and ophthalmic support. Proven ability to manage front desk operations, maintain accurate medical records, and facilitate seamless communication between patients and clinical teams. Skilled in using electronic medical systems such as EMA to support administrative and clinical workflows. Known for delivering exceptional patient care, maintaining confidentiality, and contributing to a positive and efficient healthcare environment. Adept at multitasking in fast-paced settings while ensuring accuracy and professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
Petelin Vision
04.2023 - Current
- In my role as an ophthalmic technician, I conducted comprehensive patient workups at the time of their scheduled appointments. I ensured all necessary information and documentation were accurately recorded, and that patient charts were complete and ready for the provider’s review. My responsibilities supported efficient clinical workflow and high-quality patient care.
Front Desk Receptionist
Petelin Vision
04.2023 - Current
- As a front desk receptionist, I was responsible for managing patient check-in and check-out processes, ensuring a smooth and welcoming experience. I maintained and organized medical records, ensuring timely and accurate distribution. I performed a variety of administrative tasks using EMA (Electronic Medical Assistant), including answering incoming calls, scheduling appointments, and contacting patients upon receiving referrals.
Patient Service Specialist
Morestky Cassidy Vision Correction
11.2021 - 03.2023
- In this role, I provided front-line support to patients by managing check-in and check-out procedures, maintaining accurate referral and medical record documentation, and ensuring efficient communication between departments. I answered and directed phone calls, facilitated patient inquiries, and coordinated with the appropriate teams. Additionally, I handled administrative tasks such as processing faxes and sending chart notes to the surgical team to support seamless patient care.
Education
High School Diploma -
Red Mountain High School
Mesa, AZ05.2020
Skills
- Bilingual
- Multi-tasking
- Organized
- Detail oriented
- Administrative skills
- Initiative-taking
- Office administration
Certification
- CPR certified
- Level one fingerprint card
Timeline
Ophthalmic Technician
Petelin Vision
04.2023 - Current
Front Desk Receptionist
Petelin Vision
04.2023 - Current
Patient Service Specialist
Morestky Cassidy Vision Correction
11.2021 - 03.2023
High School Diploma -
Red Mountain High School
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