Britany Cyrus
Buckeye,AZ
Summary
Professional in medical field with strong background in patient care, administrative tasks, and clinical procedures. Known for effective teamwork, adaptability, and achieving results in fast-paced environments. Skilled in medical record management, patient scheduling, and phlebotomy, with focus on improving patient experience and operational efficiency. Reliable and flexible, always ready to support colleagues and meet changing needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Banner-Advanced Heart Failure,MCS,Heart Transplant
Phoenix, AZ
11.2019 - Current
- Conducted thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Preformed arterial dopplers on LVAD patients to obtain MAP reading.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Triage, phone calls to patients to relay results/ provider recommendations.
- Increased clinic productivity by training new staff in proper techniques and best practices.
- Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
- Ability to think quickly and accurately in extremely busy clinic with very complex patients.
- Educated patients on health maintenance strategies, promoting wellness through preventive care measures.
- Collected laboratory specimens according to established guidelines, ensuring the accuracy of test results.
- Completed EKGs and other tests based on patient presentation in office.
- Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.
- Managed inventory of medical supplies effectively.
- Provided compassionate care to diverse populations, fostering trust and rapport with patients of all ages and backgrounds.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Proficient in EMR's- Cerner, OTTR, MS4.
- Pre certifications and other insurance needs.
- Assisted urgent cares as float during the challenging times of COVID 19.
Medical Assistant/Patient Service Representative
CMMC- Twin Pines Family Medicine
Oakland, ME
12.2016 - 08.2019
- Rooming patients, obtaining, vital signs, demographics, past medical history, chief complaints, etc.
- Assisting/preparing for procedures and exams.
- Updating medical records.
- Phlebotomy services.
- Maintain, clean, and stock exam rooms.
- Performed CLIA waived tests, EKG's, wound dressings, ear irrigations, suture removal, cryotherapy, preparing lab samples, etc.
- Complete pre certifications/ insurance requirements.
- Administered adult and child vaccines.
- Trained staff.
- Preformed front office needs, customer service, scheduling, referrals, medication refills, record processing, etc.
- Efficient in electronic health records- Centricity, and Cerner.
Medical Assistant/PSR
CMMC- North Bridgeton Urgent Care and Family Med
Bridgton, ME
08.2018 - 08.2019
- (Same duties as above)
- Assisted in opening location.
- Triaged patients.
- Ordered and requisitioned materials and supplies.
- Ensured code requirements, state laws, and safety regulations were followed.
Receiving Manager
Kmart, Sears Holding
Waterville, ME
06.2012 - 12.2016
- Unloaded, sorted and stored incoming merchandise.
- Processed returns/ damaged merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Organized and maintained accurate logistics for each vendor in accordance to state law.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Remained #1 in the district consecutively throughout employment and received multiple customer service awards.
Education
Medical Assisting/ Phlebotomy Certification -
Purdue University
Augusta, ME05-2017
Medical Transcription Billing And Coding -
Career Step
Augusta, ME08-2016
Certification
- BLS
- NCMA, AAMA
Timeline
Senior Medical Assistant
Banner-Advanced Heart Failure,MCS,Heart Transplant
11.2019 - Current
Medical Assistant/PSR
CMMC- North Bridgeton Urgent Care and Family Med
08.2018 - 08.2019
Medical Assistant/Patient Service Representative
CMMC- Twin Pines Family Medicine
12.2016 - 08.2019
Receiving Manager
Kmart, Sears Holding
06.2012 - 12.2016
Medical Assisting/ Phlebotomy Certification -
Purdue University
Medical Transcription Billing And Coding -
Career Step