Brittany Briner
Vail
Summary
Dependable professional with proven success in optimizing processes and workflows. Expertise in project management and data analysis enhances operational efficiency. Strong communication and problem-solving skills drive team success and achieve organizational goals. Highly motivated with a strong work ethic and adaptability to new challenges.
Overview
18
18
years of professional experience
Work History
Absence Onboarding Consultant
Standard Insurance Company
Remote
05.2017 - Current
- Analyzed client needs to create tailored consulting strategies for effective solutions.
- Developed comprehensive reports summarizing findings and actionable recommendations.
- Collaborated with cross-functional teams to implement strategic initiatives successfully.
- Reviewed policies and procedures, suggesting improvements based on industry best practices.
- Monitored operations and analyzed records to assess company performance metrics.
- Maintained positive relationships with staff and management to foster collaboration.
- Utilized document management system to organize files for easy access and updates.
Operations Specialist, AMSC
Standard Insurance Company
Hillsboro
11.2013 - 05.2017
- Conducted daily monitoring and management of team workflow to ensure efficiency.
- Reviewed claims daily for quality assurance and compliance standards.
- Audited individual claims and leave requests to maintain accuracy.
- Acted as primary respondent and liaison for client escalations and requests.
- Documented group policy amendments and system updates for accurate records.
- Trained and mentored new employees, facilitating smooth onboarding processes.
- Coordinated with team leads on initiatives and project management tasks.
- Served as team lead during manager's absence to uphold operational continuity.
Disability Benefits Analyst, CTA
Standard Insurance Company
Hillsboro
03.2012 - 11.2013
Associate Disability Benefits Analyst, CTA
Standard Insurance Company
Hillsboro
06.2009 - 03.2012
Disability Benefits Processor, National Accounts
Standard Insurance Company
Portland
08.2007 - 06.2009
Customer Service Counselor
Geico Insurance Company
Tucson
04.2007 - 08.2007
Education
Bachelor of Fine Arts Degree -
University of Arizona
Tucson, AZ05.2006
Skills
- Quality assurance and compliance
- Data analysis and project management
- Team collaboration and training
- Customer service and support
- Workflow optimization and improvement
- Problem solving and critical thinking
- Documentation management and reporting
- Communication skills and listening
- Time management and prioritization
- Attention to detail and efficiency
- Leadership experience and goal setting
- Cross-functional communication and management
- Operations coordination and scheduling
Timeline
Absence Onboarding Consultant
Standard Insurance Company
05.2017 - Current
Operations Specialist, AMSC
Standard Insurance Company
11.2013 - 05.2017
Disability Benefits Analyst, CTA
Standard Insurance Company
03.2012 - 11.2013
Associate Disability Benefits Analyst, CTA
Standard Insurance Company
06.2009 - 03.2012
Disability Benefits Processor, National Accounts
Standard Insurance Company
08.2007 - 06.2009
Customer Service Counselor
Geico Insurance Company
04.2007 - 08.2007
Bachelor of Fine Arts Degree -
University of Arizona
Similar Profiles
Tyler ZellTyler Zell
Employee Benefits Consultant at Standard Insurance CompanyEmployee Benefits Consultant at Standard Insurance Company
Crystal AaronCrystal Aaron
Policy Services Specialist I at Standard Insurance CompanyPolicy Services Specialist I at Standard Insurance Company
Renee StubbsRenee Stubbs
Long Term Disability Claims Processor at Standard Insurance CompanyLong Term Disability Claims Processor at Standard Insurance Company
Jared Van HasselJared Van Hassel
Journeyman Electrician at IBEW LOCAL 570Journeyman Electrician at IBEW LOCAL 570
Rachel M. MullinsRachel M. Mullins
English Teacher at Vail School DistrictEnglish Teacher at Vail School District