Brittany Cicci
Surprise
Summary
Experienced candidate bringing enthusiasm and exceptional work ethic. High energy and outgoing with dedication to positive guest interactions. Committed to accuracy and success at building relationships to increase repeat business. Professional demeanor, excellent initiative, and devoted to the satisfaction of customers.
Overview
5
5
years of professional experience
Work History
Client Relationship Manager
Ernest Packaging
08.2024 - Current
- Identified new opportunities through cold calling, and networking to optimize and increase book of business.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained current knowledge of evolving changes in the packaging industry.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Mentored team members to promote productivity and commitment to employer culture.
Field Marketing Brand Ambassador
Verb Energy
04.2024 - 07.2024
- Increased brand awareness through event marketing, demonstrations, and brand promotion
- Maximized brand exposure with creative partnerships between complementary businesses to create co-branded campaigns or cross promotions
- Planned future sampling opportunities and special events
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations
Coffee Bar Manager
Caffeine Rush
01.2024 - 07.2024
- Maintained and operated espresso machines, commercial coffee grinders, and other equipment
- Maintained up-to-date knowledge of industry trends, competitor activity, and coffee related news to stay ahead of the curve
- Introduced new menu items based on market trends and customer feedback, driving sales growth
- Fostered a culture of excellent customer service, resulting in increased repeat business
Territory Manager
5-hour Energy
12.2021 - 11.2023
- Ran a self-owned business, managing over 250 independent retailers within the north and south, west valley territory
- Predominantly worked with independent C-Stores but gained accounts such as Circle K, QT, and 4Sons locations
- Established strong relationships to maintain and support business
- Prepared innovative visual displays and appropriate merchandising tools to grab customers interest and promotes sales
- Updated pricing and signage to complete product displays, inspect merchandise for quality, and removed damaged, expired, and discontinued items from displays
Associate Market Mentor
Monat
12.2020 - 03.2022
- Coordinated with social media and other teams to execute product introductions
- Developed specific marketing strategies for potential clients
- Accrued over 60 repeat customers within the first two months of business
- Wrote engaging and successful marketing and advertising posts on social media to promote products
- Mentored and guided team members during business development decision-making to optimize profitability, marketing strategy and communications planning
Education
Associate of Science - Dental Hygiene
Rio Salado College
01.2021
Core Curriculum - undefined
Paradise Valley Community College
01.2014
High School Diploma - undefined
Pinnacle High School
01.2012
Skills
- Works well under pressure
- Self-motivated
- Adaptable and flexible
- Sales expertise
- Hospitality service proficiency
- Excellent communication skills
- Detail oriented
- Client retention strategies
- Relationship building and management
Timeline
Client Relationship Manager
Ernest Packaging
08.2024 - Current
Field Marketing Brand Ambassador
Verb Energy
04.2024 - 07.2024
Coffee Bar Manager
Caffeine Rush
01.2024 - 07.2024
Territory Manager
5-hour Energy
12.2021 - 11.2023
Associate Market Mentor
Monat
12.2020 - 03.2022
Core Curriculum - undefined
Paradise Valley Community College
High School Diploma - undefined
Pinnacle High School
Associate of Science - Dental Hygiene
Rio Salado College