Brittany Clarke
Maricopa
Summary
Experienced with handling high volumes of customer interactions and ensuring positive outcomes. Utilizes advanced communication techniques to address and resolve issues efficiently. Track record of maintaining high customer satisfaction. Payroll professional with comprehensive experience in payroll processing, compliance, and financial reporting. Proven ability to collaborate effectively within teams and adapt to changing requirements. Strong analytical skills, attention to detail, and proficiency in payroll software. Known for reliability, integrity, and delivering accurate results under tight deadlines.
Overview
22
22
years of professional experience
Work History
Payroll Analyst
Children’s Hospital Colorado
Aurora, CO
01.2019 - Current
- Payroll processing, resulting in improved employee satisfaction. Resolve payroll discrepancies, contributing to enhanced operational efficiency. Maintain compliance with payroll regulations, ensuring smooth operation.
- Compile and verify payroll information, including calculating withholding taxes and processing changes in salary and deductions
- Investigate and clarify customer inquiries and payroll discrepancies in an accurate and timely manner.
- Assist with year-end
- Facilitate execution of special projects to enhance operational efficiency.
Financial System Analyst
Children’s Hospital Colorado
Aurora, CO
01.2015 - 01.2017
- Engaged in development lifecycle processes for PeopleSoft and finance management systems to ensure alignment with organizational objectives.
- Facilitated production support for Kronos and PeopleSoft applications, including interface management, security configuration, and user assistance.
- Facilitated comprehensive reporting and analytics to drive informed decision-making within CHCO organization.
Payroll Analyst
Children’s Hospital Colorado
Aurora, CO
01.2008 - 01.2015
- Engaged with HR to facilitate unit system development and execute detailed end-to-end testing processes.
- Created comprehensive documentation of key business and data flows to support strategic decision-making.
- Delivered on essential milestones to guarantee overall project effectiveness.
- Developed and delivered Kronos training programs to ensure consistent understanding and usage among all employees.
- Supervised the critical interface transition from PeopleSoft to Kronos, focusing on data accuracy and system reliability.
- Back up resource for processing Hospital/ Executive payroll and manual checks
- Served as primary contact for HR and nursing departments, ensuring alignment on policies and procedures.
Payroll Specialist
Children’s Hospital Colorado
Aurora, CO
01.2006 - 01.2008
- Managed all aspects of employment verification, maintaining integrity and confidentiality of sensitive information.
- Honored with Outstanding Contribution Award for implementing innovative strategies that improved workflow processes.
- Managed employee inquiries by providing comprehensive support and guidance on various issues.
HR Assistant
Children’s Hospital Colorado
Aurora, CO
01.2004 - 01.2006
- Facilitated communication between guests and staff to enhance overall visitor experience.
- Organized and prioritized HR general email correspondence to ensure efficient communication flow.
- Handled and routed all HR calls, facilitating timely responses to employee needs and concerns.
Education
High School Diploma -
Eaglecrest High School
Aurora, CO2002
Skills
- Excellent Customer Service
- Problem-Solving
- Teamwork and Flexibility
- Employee Relations
Timeline
Payroll Analyst
Children’s Hospital Colorado
01.2019 - Current
Financial System Analyst
Children’s Hospital Colorado
01.2015 - 01.2017
Payroll Analyst
Children’s Hospital Colorado
01.2008 - 01.2015
Payroll Specialist
Children’s Hospital Colorado
01.2006 - 01.2008
HR Assistant
Children’s Hospital Colorado
01.2004 - 01.2006
High School Diploma -
Eaglecrest High School