Summary
Work History
Education
Skills
Timeline
Generic

Brittany Molina

Tucson

Summary

Dynamic professional with a proven track record in the customer service sector, notably at Starbucks and About Me Hair Studio. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional time management and interpersonal skills. Demonstrated leadership by improving team efficiency and fostering a positive work environment. Adapted to diverse roles, from Barista to Hairdresser, with a focus on achieving and exceeding business goals.

Work History

Barista

Starbucks, Fry’s
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Cashier

Fry’s
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Front Desk

About Me Hair Studio
  • Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
  • Assisted guests with special requests, ensuring their needs were met and expectations exceeded.
  • Kept lobby area clean and inviting, creating a positive first impression for guests upon arrival.
  • Maintained organized records of guest information, enabling timely communication and follow-up as necessary.
  • Supported team members during busy periods, demonstrating strong multitasking abilities for optimal productivity.

Intern

About Me Hair Studio
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Hairdresser

About Me Hair Studio
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.

Education

Aveda Institute
Tucson, AZ
2018

Choya Magnet High School
Tucson, Arizona
05.2013

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Order taking

Timeline

Barista

Starbucks, Fry’s

Cashier

Fry’s

Front Desk

About Me Hair Studio

Intern

About Me Hair Studio

Hairdresser

About Me Hair Studio

Aveda Institute

Choya Magnet High School

Similar Profiles

CREATE PROFILE
Brittany Molina