Experienced professional with multi-industry experience. Good communicator and known for engaging people from diverse cultures and backgrounds. Detailed project coordination, data analysis, and analytical problem-solving skills. Pursues every opportunity to support team members and proactively address issues.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Barista
Barnes and Noble
12.2022 - Current
Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Plant Technician
Proctor and Gamble
01.2023 - 12.2023
Operated and maintained machinery for assembly line production, ensuring adherence to quality control standards and meeting production targets
Increased plant efficiency by implementing preventive maintenance routines and optimizing equipment performance.
Conducted multiple quality control inspections on each production batch run during each shift.
Collaborated with cross-functional teams to troubleshoot issues and streamline processes for optimal results.
HR Project Administrator
Community Bridges, Inc.
04.2020 - 10.2022
Implemented multiple new HR software database systems from testing phase through to go live production
Enhanced reporting capabilities by designing efficient processes that improved data accuracy and completeness.
Conducted regular audits of data quality, identifying inconsistencies and implementing corrective actions as necessary.
Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals.
Airport Operations Supervisor
Midland International Air and Space Port
09.2018 - 12.2019
Supervised up to four Operations Agents across multiple shifts
Represented airport interests in planning, construction and maintenance of facilities and grounds.
Coordinated emergency response efforts during critical situations, liaising with first responders and airline representatives for efficient crisis management.
Complied with regulatory requirements by maintaining accurate records of operations activities and reporting incidents in a timely manner.
Implemented and enforced safety policies and procedures, confirming compliance with regulations.
Airport Operations Agent
Midland International Air and Space Port
09.2016 - 09.2018
Ensured compliance with federal aviation regulations through diligent adherence to guidelines governing all aspects of airport management.
Supported incident management efforts, contributing to swift resolution of issues and minimizing disruptions to airport operations.
Improved airport safety by conducting regular inspections and identifying potential hazards.
Assisted in the development of operational procedures for increased efficiency and compliance with regulations.
Airport Operations Coordinator I
Aspen/Pitkin County Airport
07.2015 - 08.2016
Conducted inspections of airport infrastructure including airfield, terminal, and roadways to ensure compliance with safety and security regulations, standard operating procedures, and customer service standards
Responded to, investigated, and documented emergency or irregular events on airport property
Monitored airfield conditions during inclement weather events, making informed decisions on closures or restrictions as necessary for the safety of passengers and staff.
Ensured regulatory compliance by maintaining accurate records of airport operations activities.
Front Desk Agent/Concierge
HayMax Capital
01.2015 - 07.2015
Processed cash, credit, and check transactions with 100% accuracy while ensuring customer satisfaction
Utilized critical thinking and problem solving to solve guest concerns, needs, and wants in a fast-paced, ever-changing environment
Applied understanding of the area and the opportunities available to optimize guest experiences with activities and dining venues and promoted local vendor partnership in booking 5+ reservations daily.
Education
Bachelor of Science in Aviation Environmental Science -