Summary
Overview
Work History
Education
Skills
Accomplishments
Most Valuable Contributor
Timeline
Generic

Brittany Willis

Tucson

Summary

Driven and detail-focused, with knack for financial accuracy and communication. Possesses foundational understanding of accounts receivable processes and proficiency in data entry and reconciliation. Committed to optimizing cash flow and maintaining strong client relationships.

Overview

15
15
years of professional experience

Work History

Accounts Receivable

Master Electronics
11.2015 - 05.2025
  • Monitor accounts for overdue payments.
  • Send reminders and follow up on past-due accounts.
  • Communicate with customer to resolve payment issues or disputes.
  • Investigate and resolve discrepancies(e.g. short payments, overpayments).
  • Respond to customers inquiries regarding invoices or accounts status.
  • Provide copies of invoices or supporting documents as needed.
  • Work with sales or customer services teams to resolve disputes.


Resolution Specialist

Cavalry Portfolio Services LLC
08.2014 - 11.2015
  • Call customer on over due accounts.
  • Negotiate repayment plans and payment schedules.
  • Review accounts to identify overdue payments
  • Track payment status and follow up as necessary
  • Work with customers to resolve outstanding debts
  • Offer settlements, payment plans, or other financial arrangements.
  • Documents all communications agreements with debtors.
  • Update account status in the system regularly


Collector

Global Recovery Group
10.2010 - 08.2014
  • Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
  • Streamlined debt collection processes for increased efficiency in the workplace.

Debt Collector

Iqor
02.2010 - 10.2010
  • Collected on delinquent accounts to reduce overdue balances.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
  • Developed strong relationships with customers to foster timely payments and account resolution.

Education

Bachelor of Science - Business Applied Management

Grand Canyon University
Phoenix, AZ
04-2021

Skills

  • Accounts receivable procedures
  • Accounts receivable experience
  • Accounts receivable aging
  • Microsoft, EXCEL, Word
  • Accounts receivable analysis
  • Updating customer accounts

Accomplishments

In 2020, a year marked by unprecedented challenges for businesses, including Master Electronics, I took initiative and provided innovative solutions to help navigate the financial turbulence. I focused on managing receivables and prioritized the partnership with the customer to support them through the uncertainty. Despite the difficult circumstances our team met its goals. My contributions were recognized by the Director of Accounting, and I was honored to receive the Most Valuable Contributor award for the department.

Most Valuable Contributor

.

Timeline

Accounts Receivable

Master Electronics
11.2015 - 05.2025

Resolution Specialist

Cavalry Portfolio Services LLC
08.2014 - 11.2015

Collector

Global Recovery Group
10.2010 - 08.2014

Debt Collector

Iqor
02.2010 - 10.2010

Bachelor of Science - Business Applied Management

Grand Canyon University

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Brittany Willis