Brittany Shaye Smith
Prescott
Summary
Community-focused professional with 8 years of high-volume customer service experience, specializing in team leadership and conflict resolution. Degree in Journalism and Electronic Media provides a strong foundation in communication and organization. Proven ability to support organizational missions through reliable interpersonal skills and a commitment to continuous learning.
Overview
8
8
years of professional experience
Work History
Bartender/Bar Manager
Rosa Flamingo's
Bethlehem
08.2017 - 10.2024
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Volunteer
AmeriCorps National Civilian Community Corps
Vicksbug
07.2016 - 04.2017
- Completed 1,700 service hours, as well as an additional 80 hours of independent volunteer service.
- Worked on a diverse team serving critical needs in communities throughout the Southeast in the areas of environmental stewardship, energy conservation, infrastructure improvement, and disaster services.
Bartender
L'Auberge de Sedona
Sedona
03.2025 - Present
- Provided excellent customer service in a fast-paced bar environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Mixed cocktails and beverages according to established recipes and customer preferences.
Education
Bachelor of Science - Journalism And Electronic Media
University of Tennessee
Knoxville, TN05-2015
Skills
- Customer relationship management
- Effective communication and conflict resolution
- Workflow coordination and task delegation
- Staff training and team supervision
Timeline
Bartender
L'Auberge de Sedona
03.2025 - Present
Bartender/Bar Manager
Rosa Flamingo's
08.2017 - 10.2024
Volunteer
AmeriCorps National Civilian Community Corps
07.2016 - 04.2017
Bachelor of Science - Journalism And Electronic Media
University of Tennessee
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