Broegan Gibson
Phoenix
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Roscoe Property Management
09.2024 - Current
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to requests and scheduled appointments for property showings.
- Collected rent and tracked resident payments and information in computer system.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Distributed and followed up on tenant renewal notices.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Communicated effectively with owners, residents, and on-site associates.
Senior Leasing Consultant
Mark Taylor
05.2024 - 09.2024
- Verified tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Distributed and followed up on tenant renewal notices.
- Collected rent and tracked resident payments and information in computer system.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Greeted clients, showed apartments, and prepared leases.
- Communicated effectively with owners, residents, and on-site associates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Life, Health, and Annuities Agent
USAA
08.2022 - 11.2023
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
- Cross-sold insurance products to existing clients to reach sales targets.
- Conducted annual reviews of existing policies to update information.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Analyzed risk factors to recommend appropriate coverage levels.
- Collected premiums on or before effective date of coverage.
Private Nanny
Natalie Gallant
08.2014 - 05.2020
- Transported children to and from activities using personal or family vehicle.
- Helped children complete homework assignments and school projects.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Coordinated playdates and outings to meet children's physical and social needs.
- Assisted with light housekeeping duties as well as running errands.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Education
High School Diploma -
Sandra Day Oconnor High School
Phoenix, AZ05-2016
Skills
- Infant care
- Arts, crafts, and games
- Verbal and written communication
- Positive reinforcement
- Child development
- Health and safety
- Social development activities
- Property management
- Customer service expertise
- Leasing and sales
- Relationship building
Timeline
Leasing Consultant
Roscoe Property Management
09.2024 - Current
Senior Leasing Consultant
Mark Taylor
05.2024 - 09.2024
Life, Health, and Annuities Agent
USAA
08.2022 - 11.2023
Private Nanny
Natalie Gallant
08.2014 - 05.2020
High School Diploma -
Sandra Day Oconnor High School
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