Brooke Davis
Maricopa
Summary
Dynamic and goal-oriented professional with a proven track record at the United States Postal Service. Expert in sales management and customer service, successfully negotiating contracts that fostered long-term partnerships. Recognized for exceptional organization and problem-solving skills, consistently optimizing operations to enhance service delivery and meet targets.
Overview
11
11
years of professional experience
Work History
Lead Sales Service Associate
United States Postal Service, USPS
07.2014 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Processed incoming and outgoing mail using advanced postal systems and equipment.
- Assisted in maintaining accurate inventory levels for postal supplies and materials.
- Trained new associates on operational procedures and customer service best practices.
- Collaborated with team members to optimize daily operations and meet service targets.
- Negotiated contracts with new clients, securing long-term partnerships and business growth.
Education
No Degree -
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Goal oriented
- Organization
- Social media
- Sales management
- Regulatory compliance
- Customer service
- Honest and dependable
- Reliable and responsible
- Time management
- Problem-solving
- Attention to detail
- Multitasking
Timeline
Lead Sales Service Associate
United States Postal Service, USPS
07.2014 - Current
No Degree -
Maricopa Community Colleges, Glendale Community College
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