Brooke Gonzalez
Tucson
Summary
Motivated individual with experience in customer service. Skilled in multitasking and self-motivated to meet target goals. Strong communication skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Michels
11.2023 - Current
- Provided efficient and accurate cash or card transactions while making sure self checkout lines proceeded without error to reduce waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with questions and provided exceptional service, resulting in positive feedback from shoppers.
- Upsold Michaels credit cards to customers, increasing revenue.
Cashier
Victoria's Secret
12.2021 - 02.2022
- Worked with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Promoted Victoria's secret credit cards and incentive programs to increase overall sales revenue.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Associate of Science - Medical Billing And Coding
Pima Community College
Tucson, AZ05.2025
Skills
- Multitasking Capabilities
- Problem Solving Abilities
- Adaptability and Flexibility
- Customer Service Excellence
- Reliability and Punctuality
- Telephone Etiquette
Timeline
Cashier
Michels
11.2023 - Current
Cashier
Victoria's Secret
12.2021 - 02.2022
Associate of Science - Medical Billing And Coding
Pima Community College
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