Brooke Greathouse
Apache Junction
Summary
Dynamic professional with extensive experience at Sunwest Builders, excelling in power tools operation and hardware installation. Proven ability to enhance project efficiency through precise measurements and cutting. Recognized for fostering teamwork and maintaining a safe work environment, contributing to successful project outcomes and improved team performance.
Donor management professional, ready to drive success in supervisory role. Adept at overseeing donor floor activities and ensuring seamless process. Reliable team collaborator focused on achieving outstanding results and adapting to changing needs. Skilled in leadership and problem-solving, contributing to productive and positive work environment.
Professional with strong background in donor management and operations, ready to excel in leadership roles. Proven ability to lead teams, ensuring smooth processes and high-quality donor experience. Skilled in compliance, safety protocols, and staff training, with focus on achieving goals and adapting to evolving needs. Reliable and collaborative, known for fostering productive and positive work environment.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Commercial Framer
Sunwest Builders
07.2024 - 11.2024
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
Donor Floor Supervisor
Octapharma Plasma Center
06.2021 - 06.2024
- Collaborated with other supervisors to identify challenges faced by the team, devising solutions that led to improvements in operational efficiency.
- Supervised a team of technicians, providing guidance and support to enhance performance levels across the board.
- Resolved conflicts between donors or staff members swiftly, fostering a positive work environment for all parties involved.
- Participated in community outreach initiatives aimed at promoting blood donation awareness and driving engagement with local organizations.
- Maintained donor floor operations to include plasmapheresis donation procedures to maintain donor safety and quality of product.
- Enhanced donor satisfaction by providing exceptional customer service and addressing concerns promptly.
- Oversaw operation and maintenance of automated plasmapheresis machines.
- Trained new employees in proper procedures, resulting in increased productivity and reduced errors.
- Supervised and performed venipuncture and plasma collection.
- Assisted management team in developing strategies for improving overall donor experience and increasing retention rates.
Assistant Manager
76 Gas Station
01.2019 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
GED -
Central Arizona College
Apache Junction, AZ10.2022
Skills
- Salesmanship
- Customer consultations
- Crew management
- Decision making and prioritization
- Microsoft office
- Money handling
Timeline
Commercial Framer
Sunwest Builders
07.2024 - 11.2024
Donor Floor Supervisor
Octapharma Plasma Center
06.2021 - 06.2024
Assistant Manager
76 Gas Station
01.2019 - 03.2021
GED -
Central Arizona College
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