Brooke Summers
Bullhead City
Summary
Dedicated Parts Manager recognized for exceptional inventory oversight and customer service. Known for fostering strong supplier relationships and promoting cross-departmental collaboration to achieve operational excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Parts Mangager
Sahara Chrysler Dodge Ram (Lithia)
04.2022 - 06.2026
- Managed inventory levels to ensure optimal stock availability and minimize backorders.
- Streamlined parts ordering process, reducing lead times and enhancing customer satisfaction.
- Supervised team in daily operations, promoting efficiency and adherence to safety standards.
- Developed training programs for staff, improving product knowledge and service delivery.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Established strong supplier relationships to negotiate favorable terms and secure timely deliveries.
- Coordinated cross-departmental collaboration to enhance workflow between service and parts departments.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Parts Manager
Sahara Chrysler Dodge Ram (Private Owner)
01.2016 - 03.2022
- Managed inventory levels to ensure availability of parts and reduce lead times.
- Streamlined ordering processes, enhancing efficiency and accuracy in parts procurement.
- Supervised team performance, providing training and mentoring to improve skills and productivity.
- Developed and maintained relationships with vendors to secure favorable terms and reliable supply chains.
- Led cross-functional meetings to align departmental goals with overall business objectives for maximized performance.
- Partnered with managers to implement operational enhancements for paperwork processing.
Outside Sales Representative
Chapman Chrysler Jeep
05.2014 - 01.2016
- Cultivated relationships with clients to enhance customer loyalty and satisfaction.
- Conducted market analysis to identify potential sales opportunities and competitive strategies.
- Leveraged CRM systems to track sales activities and manage client interactions effectively.
- Developed tailored presentations addressing specific client needs, leading to increased engagement.
Education
Associate of Science -
Chaffey College
Rancho Cucamonga, CA05-2003
High School Diploma -
Valley Professional School
Studio City, CA06-1992
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Inventory auditing
- Returns processing
- Purchasing strategies
- Goal setting
- Coordinating paperwork
- Operations management
- Performance improvement
- Parts documentation
- Obsolescence control
- Profit and loss tracking
- Problem-solving
- Hardworking and reliable
Accomplishments
- Supervised team of 6 staff members.
- Collaborated with Service Management in the development of maintenance coupon mailers, advertising and customer retention.
Certification
- Certified Parts Manager, Stellantis - 10 years
Timeline
Parts Mangager
Sahara Chrysler Dodge Ram (Lithia)
04.2022 - 06.2026
Parts Manager
Sahara Chrysler Dodge Ram (Private Owner)
01.2016 - 03.2022
Outside Sales Representative
Chapman Chrysler Jeep
05.2014 - 01.2016
Associate of Science -
Chaffey College
High School Diploma -
Valley Professional School