Brooklyn Betts
Phoenix
Summary
Detail-oriented professional with experience in patient care, library assistance, and bussing. Skilled in teamwork and time management, committed to delivering compassionate service and ensuring customer satisfaction in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
HonorHealth
Phoenix, AZ
12.2024 - Current
- Assisted nursing staff in monitoring patient vital signs and reporting changes in condition.
- Supported daily activities, ensuring patient comfort and safety during care procedures.
- Maintained accurate patient records using electronic health record (EHR) systems for documentation.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed bladder scans, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Supported patients' daily living activities, improving their hospital stay experience.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Student Library Assistant
Maricopa Community Colleges
Phoenix, AZ
10.2022 - 12.2024
- Assisted patrons in locating resources and utilizing library systems effectively.
- Processed new library materials, maintaining accurate inventory and organization.
- Supported staff with daily operations, ensuring seamless library services and user satisfaction.
- Organized library shelves, materials and equipment.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library's overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Answered patron questions in-person or by phone regarding library services and resources.
- Assisted patrons with printing and copying according to personalized requirements.
- Ensured welcoming atmosphere, maintaining clean and orderly reading and study areas.
- Kept library shelves and printed materials well-stocked and organized according to established system.
Busser
Giordanos Family Restaurant
Carefree, AZ
03.2021 - 04.2022
- Cleaned and organized dining areas to enhance guest experience.
- Assisted servers by delivering food and drinks promptly.
- Maintained inventory of tableware and ensured proper stock levels.
- Resolved guest concerns promptly, contributing to positive dining experiences.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
- Assisted with bussing tables and cleaning up spills.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
No Degree -
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZHigh School Diploma -
Cactus Shadows High School
Scottsdale, AZ05-2022
Skills
- Written and oral communication
- Cataloging and shelving
- Telephone etiquette
- Attention to detail
- Circulation procedures
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Reliability
Accomplishments
- Collaborated with library staff in the renovation of the Buxton Library at Paradise Valley Community College.
Certification
- CPCT/A - Patient Care Technician/Assistant
- CPR Certification
- BLS Certification
Languages
Spanish
Elementary
Timeline
Patient Care Technician
HonorHealth
12.2024 - Current
Student Library Assistant
Maricopa Community Colleges
10.2022 - 12.2024
Busser
Giordanos Family Restaurant
03.2021 - 04.2022
No Degree -
Maricopa Community Colleges, Paradise Valley Community College
High School Diploma -
Cactus Shadows High School