BROOKLYN COFFMAN
Phoenix
Summary
Customer-focused professional with strong experience in hospitality, leasing, retail operations, and clinical training support. Certified in phlebotomy with strengths in multitasking, communication, organization, and high-volume environments. Known for attention to detail, reliability, and leadership experience in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Server
Cracker Barrel Old Country Store
Phoenix
10.2024 - 03.2025
- Provided high-quality guest service in high-volume dining environment
- Managed table sections independently
- Maintained cleanliness and organization of service areas
- Supported opening and closing responsibilities
Server
Chili’s Grill & Bar
Phoenix
01.2023 - 01.2024
- Delivered full-service dining support in fast-paced restaurant environment
- Managed multiple tables while maintaining strong guest experience
- Processed orders accurately using POS system
- Handled cash and card transactions
- Supported team service during peak hours
Server
Seasons 52
Phoenix
01.2022 - 01.2023
- Provide fine-dining service for large and small parties
- Take accurate food and beverage orders using POS system
- Open and close restaurant sections
- Maintain strong knowledge of menu and wine selections
- Ensure order accuracy before delivery
- Prepare beverages including tea and coffee
- Reset tables, polish glassware, and roll silverware
- Manage own tables efficiently in high-volume environment
Leasing Consultant
Mark-Taylor & Associates
Phoenix
05.2022 - 12.2022
- Answered multi-line phones and assisted residents
- Processed maintenance requests
- Completed move-in and move-out coordination
- Conducted tours for prospective residents
- Managed front office responsibilities
- Performed opening and closing procedures
Server
Butterfly Burger
Sedona
01.2021 - 01.2022
- Greeted guests and prepared dining areas
- Took food and beverage orders
- Managed own tables from seating through closing
- Polished glassware and rolled silverware
Meat & Seafood Team Member
Whole Foods Market
Chandler
01.2018 - 01.2021
- Opened and maintained department display cases
- Assisted with ordering and inventory management
- Created promotional signage
- Supported weekly sales setup and merchandising
Trend Setter (Sales Associate)
Macy’s
Thousand Oaks
03.2017 - 11.2017
- Provided customer assistance and styling support
- Maintained sales floor presentation standards
Shift Manager
Five Guys
Fresno
01.2016 - 01.2017
- Supervised shift operations and team members
- Managed cash handling and registers
- Supported scheduling and workflow coordination
- Ensured customer satisfaction and service quality
Phlebotomy Intern
Abrazo Arrowhead Campus
Phoenix
07.2023
- Completed supervised clinical phlebotomy training
- Practiced patient interaction and specimen handling procedures
Education
Phlebotomy Certification -
Pima Medical Institute
High School Diploma -
Bullard High School
Undergraduate Coursework -
Fresno City College
Skills
- Customer Service & Client Support
- Office Administration & Front Desk Operations
- Computer & Data Entry Skills (45 WPM)
- Multi-Line Phone Systems
- Independent & Self-Motivated Worker
- Fast Learner & Adaptable
- Positive Attitude & Team Collaboration
- Organization & Attention to Detail
- Cash Handling & Basic Recordkeeping
- Inventory Support & Ordering Assistance
- Leadership & Shift Coordination
Medical Experience
Phlebotomy Intern, Abrazo Arrowhead Campus, Phoenix, AZ, 07/01/23, Completed supervised clinical phlebotomy training, Practiced patient interaction and specimen handling procedures
Timeline
Server
Cracker Barrel Old Country Store
10.2024 - 03.2025
Phlebotomy Intern
Abrazo Arrowhead Campus
07.2023
Server
Chili’s Grill & Bar
01.2023 - 01.2024
Leasing Consultant
Mark-Taylor & Associates
05.2022 - 12.2022
Server
Seasons 52
01.2022 - 01.2023
Server
Butterfly Burger
01.2021 - 01.2022
Meat & Seafood Team Member
Whole Foods Market
01.2018 - 01.2021
Trend Setter (Sales Associate)
Macy’s
03.2017 - 11.2017
Shift Manager
Five Guys
01.2016 - 01.2017
Phlebotomy Certification -
Pima Medical Institute
High School Diploma -
Bullard High School
Undergraduate Coursework -
Fresno City College