Bryan Calloway
Tucson
Summary
Results-driven Freight Operations Supervisor with expertise in optimizing workflows, training staff, and ensuring timely deliveries. Proven track record in enhancing operational efficiency and maintaining high safety standards.
Overview
32
32
years of professional experience
5
5
Certifications
Work History
Freight Operations Supervisor
XPO
Tucson
10.2015 - Current
- Supervised daily freight operations ensuring timely dispatch and delivery.
- Developed training program for new employees on operational procedures and company policies to ensure compliance and efficiency.
- Oversaw equipment maintenance schedules to reduce downtime and maintain operational continuity.
- Conducted data analysis to uncover trends and issues in freight operations processes, informing decision-making.
Freight Operations Supervisor
Con-Way Freight
Tucson
12.2009 - 10.2015
- Planned workflow, coordinated employee scheduling, and assigned duties to optimize performance during fluctuating workloads.
- Monitored safety procedures and equipment to ensure compliance and enhance safe working conditions.
- Planned and coordinated inbound and outbound freight shipments.
- Delegated tasks to employees, monitored performance, and provided constructive feedback to support team development.
Account Executive
Con-Way Freight
Tucson
11.2008 - 12.2009
- Managed client accounts to foster strong customer relationships, enhancing retention.
- Coordinated logistics and transportation solutions to meet diverse shipping needs efficiently.
- Conducted regular follow-ups to address client inquiries and resolve issues.
- Provided timely customer service support to resolve issues, ensuring client satisfaction.
Freight Operations Supervisor
Con-Way Freight
Tucson
05.2002 - 11.2008
- Supervised daily freight operations, achieving timely dispatch and delivery.
- Managed scheduling, optimizing resource allocation and enhancing workflow efficiency.
- Trained new employees on operational procedures and company policies, improving onboarding process.
- Communicated with customers regarding shipment status and service inquiries.
Driver Sales Representative
Con-Way Freight
Tucson
03.1996 - 05.2002
- Collaborated with team members to streamline delivery processes, enhancing overall efficiency.
- Adhered to all safety regulations while driving and loading and unloading products.
- Inspected cargo prior to loading onto delivery vehicle for proper securing according to company standards.
- Delivered excellent customer service by promptly addressing customer inquiries, fostering positive client relationships.
Dock Worker
Con-Way Freight
Tucson
03.1994 - 03.1996
- Loaded and unloaded freight using forklifts and hand trucks.
- Sorted shipments and organized items to enhance workflow efficiency.
- Followed safety protocols to ensure compliance and minimize risk on the dockside.
- Maintained cleanliness and upheld safety standards to promote a safe working environment.
Education
Some College (No Degree) - General Studies
Yavapai College
Prescott, AZSome College (No Degree) - Elementary Education
Pima Community College
Tucson, AZSkills
- Freight management
- Logistics coordination
- Inventory management
- Safety compliance
- Data analysis
- Equipment maintenance
- Customer relationship management
Certification
Green Belt - Lean Six Sigma
Accomplishments
Core Values Regional Committee Member with Con-Way Freight
Timeline
Freight Operations Supervisor
XPO
10.2015 - Current
Freight Operations Supervisor
Con-Way Freight
12.2009 - 10.2015
Account Executive
Con-Way Freight
11.2008 - 12.2009
Freight Operations Supervisor
Con-Way Freight
05.2002 - 11.2008
Driver Sales Representative
Con-Way Freight
03.1996 - 05.2002
Dock Worker
Con-Way Freight
03.1994 - 03.1996
Some College (No Degree) - General Studies
Yavapai College
Some College (No Degree) - Elementary Education
Pima Community College