Summary
Overview
Work History
Education
Skills
References
Timeline
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Bryan Garcia

Phoenix

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

6
6
years of professional experience

Work History

Driver

HD Supply
Phoenix
03.2025 - Current
  • Inspected vehicle for safety compliance before each trip.
  • Coordinated with site managers to confirm delivery schedules.
  • Adhered to traffic laws and company policies while driving.
  • Delivered goods and services to customers on time and in excellent condition.

Certified Home Inspector

Core Home Inspections
01.2022 - Current
  • Performed professional property and multiplex inspections
  • Highlighted critical issues with descriptions and photographs in detailed home inspection reports
  • Worked and communicated with clients and real estate agents during walk throughs
  • Educated home buyers about residence and important concerns to help each make optimal purchasing decisions

Driver

Suntec Concrete
Phoenix
08.2023 - 02.2025
  • Transported concrete materials to job sites safely and efficiently.
  • Inspected vehicle for safety compliance before each trip.
  • Coordinated with site managers to confirm delivery schedules.
  • Forklift Certified to unload and load materials.

Underwriter II

Freedom Debt Relief
11.2020 - 12.2021
  • Verify costumer information matches on the credit report and our system
  • Verify costumer debt is eligible to be enrolled into Freedom Debt Relief
  • Take phone calls with clients verifying their identity and making sure they understand the program
  • Work with coworkers to see if a client is eligible to enroll into the program or what documents might be needed to get them enrolled

Costumer Service Advocate III

Freedom Debt Relief
06.2020 - 11.2020
  • Make outbound calls based on business need and utilize Google forms to capture the interaction.
  • Schedule calls utilizing Google spreadsheets
  • Assisting clients with their Dashboard to get logged in and gain a greater understanding of the tools available to them
  • Helping clients with questions regarding their program like removing accounts or updating account #’s and reinforced positive behaviors like adding extra deposits and adding new accounts.
  • Working on 1st Premier Pilot
  • New team trying to retrieve the 1st premier account #s
  • Calling clients to update 1st premier account numbers
  • Using a google sheet to annotate calls done and if account numbers were updated

Contracts

Freedom Debt Relief
12.2020 - 06.2020
  • Review client’s agreement to ensure they match the credit report, and sales force
  • Work multiple queues based on file count
  • Complete a given number of files each day
  • Work individually on each file but also work as a group to finish files that are left from previous days
  • Limit errors when completing files and reaching out to debt consultant when errors were made

Underwriter I

Freedom Debt Relief
07.2019 - 12.2019
  • Welcome clients to their Freedom Debt Relief Program by walking them through an overview of their program
  • Answer any questions or concerns the client may have regarding their program
  • Provide a friendly and enjoyable experience as I support the client’s decision to join the Freedom Debt Relief Program
  • SPAA Agent – Pay close attention and be very detailed in the information clients are sending in
  • Use critical thinking and problem solving skills to find solutions for SPAA files that have not been resolved
  • Outbound and inbound calls
  • Multitasking between programs Salesforce and CAP
  • Reviewing personal identity documents to match client’s personal information.
  • Uploading documents to CFT website for CIP verification.
  • Sending outbound emails requesting additional documents

Education

Home Inspection

Arizona School of Real And Business
Scottsdale, AZ
11.2022

Associates in Science - General Studies

Scottsdale Community College
Scottsdale, AZ
01.2018

Some College (No Degree) - Biochemistry (Incomplete)

Arizona State University
Tempe, AZ

Skills

  • Bilingual (Spanish, English)
  • Computer literate
  • Management skills
  • Experienced in utilizing Google Forms
  • Attention to detail
  • Effective communication

References

  • Steve Loc, SunTec, 623-806-6173
  • Axel Mojica, Freedom Financial Network, 480-689-6875
  • Ezequiel Coronado, Core Home Inspections, 602-413-3667

Timeline

Driver

HD Supply
03.2025 - Current

Driver

Suntec Concrete
08.2023 - 02.2025

Certified Home Inspector

Core Home Inspections
01.2022 - Current

Contracts

Freedom Debt Relief
12.2020 - 06.2020

Underwriter II

Freedom Debt Relief
11.2020 - 12.2021

Costumer Service Advocate III

Freedom Debt Relief
06.2020 - 11.2020

Underwriter I

Freedom Debt Relief
07.2019 - 12.2019

Home Inspection

Arizona School of Real And Business

Associates in Science - General Studies

Scottsdale Community College

Some College (No Degree) - Biochemistry (Incomplete)

Arizona State University

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Bryan Garcia