Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryanna Murrieta

Phoenix,AZ

Summary

Authorized to work in the US for any employer Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.

Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction.

Excels in calendar management, scheduling, data entry and database administration. Hardworking Collections Assistant Manager familiar with scripted interactions and collections guidelines. Proficient in both business and personal credit areas.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Modern massage and chiropractic
03.2023 - Current
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • In addition, I maintain calendars for appointments, scheduling, verify insurance, and check patients in and out.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
  • Scheduled, coordinated and confirmed appointments and meetings
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Answered multi-line phone system and transferred callers to appropriate department or staff member
  • Entered and updated sensitive customer information during check-ins and room changes
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Check In Receptionist

TOOTHCLUB FOR KIDS
01.2023 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed appointments, communicated with clients, and updated client records
  • Kept reception area clean and neat to give visitors positive first impression
  • Answered phone promptly and directed incoming calls to correct offices
  • Responded to inquiries from callers seeking information
  • Managed multiple tasks and met time-sensitive deadlines
  • Assisted with onboarding new clients and securing paperwork completion
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Handled assignments independently with good judgement and critical thinking skills

Flex Associate

Master Electronics
02.2022 - 12.2022
  • I was proficiently trained in Picking, Packing, Shipping, Receiving, Stocking, Quality Control, Aggregation
  • Inventory, and Kiosk
  • Also trained on Joey lift and cherry pickers
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
  • Performed inventory control, such as counting, and stocking merchandise
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return
  • Labeled products, rotated stock and fronted merchandise for appealing display
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport

Collections Assistant Manager

BHFC FINANCIAL SERVICES
12.2020 - 02.2022
  • Make outgoing calls to clients to attempt to come to an agreement on a payment plan
  • Send emails and text messages to our clients to get a hold of them about their past due accounts
  • Take incoming calls about pay off quotes
  • Fill in Receptionist position when needed
  • Take payment
  • Take calls about general questions
  • Take calls about making a phone payment
  • Manage office and paper work

s Sales Associate

Macy, Macy's
09.2020
  • I worked in every department in this store, Maintained a clean, and organized inventory and curated displays of rotating seasonal clothing and accessories
  • Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer Satisfaction
  • Guided customers through process of successfully finding their ideal styles sizes
  • Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seem less and accurate cashflow
  • I picked/packed/shipped items for Same day pick up or for ups shipping
  • Promoted and sold credit cards to customers.

Education

High School Diploma -

Central High School
Phoenix, AZ
05.2017

Skills

  • Office Administration
  • Assistant Manager Experience
  • Front Desk
  • Microsoft Word
  • Clerical Experience
  • Phone Etiquette
  • Sales
  • Customer service
  • Bilingual
  • Medical billing
  • Dental receptionist
  • Medical receptionist
  • Accounting
  • Assistant manager experience
  • Money Transfer Systems
  • Sales Trends
  • Customer Service
  • Sales Expertise
  • Multitasking Strengths
  • Time Management
  • Shipment Processing
  • Retail Store Operations
  • Listening Skills
  • Policy and Procedure Adherence
  • Inventory Tracking
  • Facility Tours
  • File management
  • Telephone etiquette

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Front Desk Receptionist

Modern massage and chiropractic
03.2023 - Current

Check In Receptionist

TOOTHCLUB FOR KIDS
01.2023 - 06.2023

Flex Associate

Master Electronics
02.2022 - 12.2022

Collections Assistant Manager

BHFC FINANCIAL SERVICES
12.2020 - 02.2022

s Sales Associate

Macy, Macy's
09.2020

High School Diploma -

Central High School
Bryanna Murrieta