Seasoned shift lead successful in keeping operations running smoothly and customers satisfied. Talent for proactively solving problems and keeping team members on task.
Overview
7
7
years of professional experience
Work History
Shift Lead
Firehouse Subs
Glendale, AZ
01.2019 - Current
Supervised daily operations, ensuring customer service standards.
Resolved customer complaints effectively
Oversaw daily cash handling procedures
Trained new staff on food preparation techniques and equipment usage to maintain quality and efficiency.