Proactive and adaptable professional skilled in team leadership and training. Developed tailored solutions for clients, driving repeat business and operational efficiency. Committed to leveraging expertise in sales and training to achieve exceptional business outcomes.
Trained new staff on product knowledge and store policies, promoting efficient operations.
Developed strong relationships with clients through effective communication and personalized approaches, leading to the highest close rate in the entire company in my department for an 8 year period.
Built relationships with customers to encourage repeat business to help grow my $3+ million Book of Business.
Licensed in both P&C and L&H licenses in MANY different states
Sales Agent
Comcast Corporation
Beaverton, OR
03.2014 - 02.2017
Leaders club agent (top 5%) on every quarterly report with the company.
Networked at many events with other vendors and sales agents to maximize selling potential.
Led training sessions for new sales agents, improving onboarding efficiency and team performance.
Sales Agent
Charter Communications
Vancouver, WA
08.2011 - 03.2014
Developed tailored solutions to meet customer needs, enhancing overall satisfaction and loyalty.
Top agent in company consistently since day one.
Promoted to hybrid Trainer/agent where i would help lead classes for new hires as well as still making sales on my own.
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications