Caden Hight
Phoenix
Summary
Dedicated professional with a strong background in customer service. Proven ability to work in fast paced environments, effectively manage customer interactions, and deliver excellent service. Comfortable in working indepindependently and part of a team, with excellent communication and listening skills. While taking a year off from school, I am eager to work as much as I can and be a valuable asset to an establishment.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Rhombus Guys
03.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Operated the POS system.
- Served parties of up to 30.
- Served up to 8 tables at a time.
- Made cocktails for my tables and poured beer.
- Made sure the bar was always fully stocked.
- Checked guests' identification before serving alcoholic beverages.
Sales Consultant
Palm Beach Tan
10.2023 - 03.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Educated clients on health and safety of tanning facilities and procedures.
- Made sure beds were always clean.
- Converse with customers and build relationships.
- Counted the till at the beginning and end of shift.
Beverage Cart Driver
Bismarck Sports Group
05.2023 - 08.2023
- Operated POS system to facilitate cash and credit transactions.
- Made sure the cart was always fully stocked throughout the day.
- Counted cash bag before and after every shift.
- Conversed with the golfers and got to know the regulars.
- Boosted revenue by upselling menu items and promoting special offers.
- Helped serve food after large tournaments.
- Worked quickly and efficiently to make sure all the golfers had what they needed.
Member Services Representative
Missouri Family YMCA
02.2022 - 08.2022
- Assisted with any questions about the facility or memberships, both in person and over the phone.
- Verified customer identification and documents.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Gave in depth tours of the facility.
- Educated customers on different memberships types to meet their specific needs.
- Provided excellent customer service.
- Booked reservations for facilities.
Sales Associate
Dick’s Sporting Goods
08.2019 - 03.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor, straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Helped set up displays and promotional fixtures.
- Unloaded the shipment trucks.
- Assisted customers with bringing heavy items to their car.
- Assisted customers on the sales floor with any questions.
- Provided excellent customer service.
Groundskeeper
Bell Nob Golf Course
06.2018 - 07.2018
- Trimmed the greens each morning before the golfers arrived.
- Fill any divots on the tee box and greens.
- Worked with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
- Raked the sand bunkers throughout the course.
- Ensure there were no weeds or imperfections on the course.
- Operated different mowers and landscaping equipment.
Education
BBA - Marketing
University of North Dakota
Grand Forks, ND05.2026
High School Diploma -
Century High School
05.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Menu Memorization
- High-volume dining
- Service prioritization
- Guest Relations Management
- Time management
- Works quickly and efficiently
- Attention to detail
- Quick learner
- Good listener
- Easy to get along with
Timeline
Server/Bartender
Rhombus Guys
03.2024 - 06.2024
Sales Consultant
Palm Beach Tan
10.2023 - 03.2024
Beverage Cart Driver
Bismarck Sports Group
05.2023 - 08.2023
Member Services Representative
Missouri Family YMCA
02.2022 - 08.2022
Sales Associate
Dick’s Sporting Goods
08.2019 - 03.2021
Groundskeeper
Bell Nob Golf Course
06.2018 - 07.2018
BBA - Marketing
University of North Dakota
High School Diploma -
Century High School
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