Cahangir Haciyev

· Installing and configuring computer networks and systems

· Troubleshooting network issues

· Support telecom equipment and other connected devices

· Providing network administration and support

· Monitoring network performance (availability, latency, throughput)

· Network security and policies

· Configure and support Cisco wireless access points with a good understanding of wireless controllers

· Cisco Meraki Wireless

· Cisco Meraki SDWAN

· AirMagnet and/or Ekahau Survey products

· Uses measuring and diagnostic tools such as wireless packet captures, AirMagnet Wi-Fi Analyzer, AirMagnet spectrum analyzer, and AirWave Management System to aid in the troubleshooting process and problem resolution efforts

· Monitors network equipment (Chekmk,SolarWinds)

· Delivered comprehensive network coverage by deploying 600+ Cisco Access Points and managing 4+ Mobility Controllers, supporting a user base of over 5000.

· Designed and deployed a network solution integrating 100+ Cisco switches for a large retail client.

· Configure, troubleshoot and support Cisco routers (ASR1000x, 4351 and 1000 series), switches (3850, 9200, 9300 series, )

· Configure, troubleshoot and support Cisco AP (1815, 1832 and 9100 series), WLC (5520, 9800, series, )

· Design big Warehouse wireless system, installing and supporting

· Provided first-line technical support, assisting employees and customers with connectivity problems.

· Configured and maintained wireless access points, ensuring seamless connectivity throughout retail and office spaces.

· Utilize advanced network monitoring tools to continuously monitor performance and detect anomalies, ensuring a 99.9% network uptime.

· Coordinate with engineering teams to implement network upgrades and patches, enhancing stability and security.

· Provide accurate information on IT products or services

· To ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users.

· Maintaining records of daily data communication transactions, problems and remedial actions taken, and installation activities.

· Configure, troubleshoot and support Cisco routers (1921, 4351), switches (2960, 3850 series, )

· Configure, troubleshoot and support Unifi AP

• Provided technical support to customers and internal staff for software related issues.
• Performed system analysis, diagnosis, resolution, and follow-up to ensure complete customer satisfaction.
• Created database queries to analyze data trends affecting product performance.
• Configured applications according to customer requirements while ensuring compatibility with existing systems.
• Running reports to analyse common complaints and problems
• Providing support for 850+ stores to troubleshoot software problems.