Caitlin Macias
Buckeye,Arizona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Recent graduate with foundational knowledge in medical billing and coding. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Accounts Payable / HR Benefit Support Specialist
Nadaburg Unified School District No. 81
08.2023 - Current
- Maintained detailed documentation of accounts payable and receivable while providing support to the accountant within the district.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
- Educated new hires on available benefit options during orientation sessions, fostering a positive onboarding experience.
- Collaborated with payroll department to resolve any discrepancies related to benefits deductions or adjustments.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Managed high-volume invoice processing efficiently, maintaining a consistent record of timely payments.
- Reduced payment errors by meticulously auditing invoices against purchase orders and delivery receipts.
- Assisted in the management of FMLA/LOA requests, ensuring timely processing and accurate tracking of leaves taken.
- Facilitated open enrollment processes and coordinated paperwork to to assist employees with benefit options.
Dental Assistant
West Valley Pediatric Dentistry
05.2015 - 08.2017
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
- Provided post-operative care instructions to parents or guardians, promoting proper healing and recovery after dental treatments.
- Facilitated better communication between parents and providers through clear explanations of dental treatment plans and procedures.
- Ensured optimal oral health for pediatric patients with thorough teeth cleaning and fluoride treatments.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
Education
No Degree - Medical Billing And Coding Certificate Program
University of Phoenix
Tempe, AZ09-2024
No Degree - Dental Assisting Fundamentals
Altrain Dental Assisting Academy
Glendale, AZ08.2014
High School Diploma -
Wickenburg High School
Wickenburg, AZ05-2012
Skills
- Customer service
- Support services
- Customer relationship management
- Recordkeeping skills
- Documentation and reporting
Certification
- NHA Billing and Coding Specialist
- Coronal Polishing Certificate - Arizona Department of Health
- Radiation Health and Safety Certification (RHS) - Dental Assisting National Board (DANB).
Timeline
Accounts Payable / HR Benefit Support Specialist
Nadaburg Unified School District No. 81
08.2023 - Current
Dental Assistant
West Valley Pediatric Dentistry
05.2015 - 08.2017
No Degree - Medical Billing And Coding Certificate Program
University of Phoenix
No Degree - Dental Assisting Fundamentals
Altrain Dental Assisting Academy
High School Diploma -
Wickenburg High School
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