Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin McDonald

Paulden

Summary

Dynamic and results-oriented professional with extensive experience in document management and process improvement, notably at Casino Arizona. Excelled in enhancing operational efficiencies and customer satisfaction through expert problem-solving and superior contract management skills. Proven track record in streamlining scheduling procedures and managing critical projects, demonstrating exceptional organizational and communication abilities.

Overview

3
3
years of professional experience

Work History

Environmental Service Coordinator

Casino Arizona
01.2023 - 07.2024
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Tracked records, filed documents, and maintained communication between management, staff, and HR.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Completed bi-weekly payroll for 98 employees.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Supervised supplies in inventory and submitted reorder requests.

Office Coordinator

Watt Integration - Bang & Olufsen Scottsdale
01.2021 - 12.2022
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Reconciled account files and produced monthly reports.
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Education

High School Diploma -

Sunrise Mountain High School
Peoria, AZ
05-2012

Skills

  • Contract management
  • Process improvement
  • Document management
  • Problem-solving
  • Meeting coordination
  • Customer service
  • Accounts reconciliation
  • Data entry
  • MS office
  • Schedule management

Timeline

Environmental Service Coordinator

Casino Arizona
01.2023 - 07.2024

Office Coordinator

Watt Integration - Bang & Olufsen Scottsdale
01.2021 - 12.2022

High School Diploma -

Sunrise Mountain High School

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Caitlin McDonald