Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Salemi

Gilbert

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Transport Driver

Ready to Roll Transportation
Gilbert
10.2024 - 02.2026
  • Safely transported special needs students to and from school and events.
  • Monitored student behavior during transit, fostering a positive and safe environment.
  • Communicated with parents and school staff regarding transportation needs.
  • Conducted pre-trip inspections to ensure vehicle safety and functionality.
  • Maintained accurate logs of daily routes and student attendance records.
  • Ensured safe, comfortable, and secure transportation for special needs passengers.
  • Addressed difficult passenger behavior professionally, promoting a respectful atmosphere.
  • Obtained certification in basic first aid and CPR to enhance safety protocols.

School Monitor

BASIS Charter Schools
Chandler
08.2022 - 03.2024
  • Supervised students during lunch and recess, promoting safety and orderly behavior.
  • Enforced school policies and regulations, cultivating a respectful and inclusive atmosphere.
  • Planned and supervised games and other recreational activities for students.
  • Supported students in need, enhancing overall school culture and student well-being.
  • Provided guidance and encouragement to students who may be struggling academically or socially.
  • Collaborated with staff to organize school events and activities for students.
  • Communicated effectively with parents regarding student behavior and concerns.
  • Communicated effectively with parents regarding their children's behavior or academic performance.

Education

Associate of Arts - General Studies

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ
12-2019

Skills

  • Safety compliance
  • Cash handling
  • Credit card payment processing
  • Attention to detail
  • Problem solving
  • Customer service
  • Active listening

Certification

CPR and First Aid

Timeline

Transport Driver

Ready to Roll Transportation
10.2024 - 02.2026

School Monitor

BASIS Charter Schools
08.2022 - 03.2024

Associate of Arts - General Studies

Maricopa Community Colleges, Rio Salado Community College
Caitlin Salemi