Caitlyn Burgheimer-Shirley
Tucson
Summary
Dedicated hair stylist with over 10 years of experience in client consultation and hair styling. Recognized for exceptional communication skills and ability to create welcoming environments that enhance client satisfaction. Proven team player committed to fostering open communication among clients and coworkers to ensure a positive work atmosphere.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Hair stylist
self employed
Tucson
01.2016 - Current
- Delivered haircuts, coloring, and styling services to diverse clientele.
- Consulted with clients to identify preferred hairstyles and services.
- Developed strong client relationships through personalized service and communication.
- Educated clients on home hair care techniques to enhance service longevity and client satisfaction.
- Maintained clean and organized salon environment to enhance client comfort.
- Managed appointment scheduling using salon management software to ensure efficient client flow.
- Greeted customers, created welcoming atmosphere, answered phones, and booked appointments.
- Managed cash register transactions during checkout process.
- Demonstrated knowledge of health and safety regulations in the workplace.
Hair Stylist
Great Clips
Tucson
05.2013 - 01.2016
- Consulted with clients to determine desired hairstyles and services.
- Utilized hair care products to achieve desired styling outcomes and support client hair health.
- Performed chemical treatments such as perms and relaxers.
- Created updos for special occasions like weddings or proms.
- Educated clients on hair care techniques and recommended products to enhance their home care routine.
- Built strong relationships with clients to encourage repeat visits and referrals.
- Managed scheduling and appointments to ensure efficient service delivery for clients.
- Welcomed customers upon arrival, handled phone inquiries, and scheduled appointments efficiently.
- Maintained cleanliness and organization of workstation and tools for client safety.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Supported fellow stylists during peak hours by managing client flow and providing assistance.
- Tracked inventory of supplies used for styling services.
- Upsold additional services, contributing to increased client satisfaction and salon revenue.
- Participated in team discussions regarding marketing strategies for the salon.
Hairstylist
SportClips Haircuts
Tucson
07.2012 - 09.2012
- Performed hair styling services, incorporating techniques from previous roles.
- Relocated to enhance family connections and support personal growth.
- Explored new job opportunities after brief tenure.
Housekeeper
Elmcroft Assisted Living
Tucson
08.2011 - 10.2011
- Disinfected high-touch surfaces to promote health and safety standards.
- Maintained cleanliness in resident rooms and common areas daily.
- Implemented effective cleaning routines to enhance overall facility appearance.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Emptied trash receptacles throughout the property.
- Engaged positively with clients and guests, enhancing their experience through attentive service.
- Collaborated with staff to customize services for individual residents.
- Reported maintenance issues promptly for quick resolution by the team.
- Managed inventory of cleaning supplies, maintaining organization for quick access and streamlined cleaning processes.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Followed safety procedures when handling hazardous materials.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Rearranged furniture, including beds and sofas, to thoroughly clean baseboards and eliminate dust from difficult-to-reach areas.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Receptionist
sabino canyon pet resort
Tucson
03.2008 - 05.2010
- Answered phone calls and scheduled appointments efficiently.
- Greeted clients and their pets upon arrival at the resort.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Handled customer inquiries and resolved issues to enhance client satisfaction.
- Collaborated with staff to ensure timely service delivery for pets and a seamless client experience.
- Maintained accurate records of pet services and client information.
- Processed payments while ensuring daily cash register accuracy and accountability.
- Assisted in training new reception staff on procedures and systems.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained communications with other businesses to ensure client records are up to date
Education
Cosmetology
Tucson College of Beauty
Tucson, AZ09-2010
GED -
Pima Community College
Tucson, AZ06-2008
Skills
- Cosmetology
- Client consultation
- Hair styling
- Hair coloring
- Men and women haircuts
- Clipper cutting
- Color application
- Highlights and lowlights
- Creative coloring
- Texture services
- Thermal styling
- Event hairstyling
- Hair removal
- Scalp treatments
- Haircare product knowledge
- Effective communication
- Relationship management
- Upselling techniques
- Appointment scheduling
- Time management
- Inventory tracking
- Safety compliance
- Instrument sanitizing
- Team collaboration
- Problem solving
- Color principles
- Scalp treatments
Certification
- cosmetologist
Timeline
Hair stylist
self employed
01.2016 - Current
Hair Stylist
Great Clips
05.2013 - 01.2016
Hairstylist
SportClips Haircuts
07.2012 - 09.2012
Housekeeper
Elmcroft Assisted Living
08.2011 - 10.2011
Receptionist
sabino canyon pet resort
03.2008 - 05.2010
Cosmetology
Tucson College of Beauty
GED -
Pima Community College