CALEB BENSON
GILBERT
Summary
Business Management Professional with over 6 years of experience in enhancing operational efficiency and customer satisfaction in fast-paced environments. Demonstrates strong leadership and teamwork skills, utilizing expertise in operations management and customer service to foster positive team dynamics and improve service delivery. Proficient in Microsoft Suite, and committed to driving continuous improvement and exceptional customer services.
Overview
7
7
years of professional experience
Work History
Server Assistant, Expo, Food Runner
Liberty Market
Gilbert, AZ
10.2025 - Current
- Assisted servers in delivering food and beverages to enhance guest satisfaction.
- Collaborated with kitchen staff to expedite order completion and improve response times.
- Trained new staff on daily operations, enhancing team performance and service quality.
Draft Services
Hensley Beverage
Chandler, AZ
06.2025 - Current
- Cleaning and maintenance of beer tap lines to support beverage service standards.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Representative
EcoShield
Tempe, AZ
03.2025 - 05.2025
- Conducted door-to-door sales of pest control services, enhancing customer acquisition skills.
- Achieved notable sales targets, contributing to overall team performance.
- Developed persuasive communication skills, fostering client relationships.
- Addressed customer concerns effectively, improving service satisfaction.
Server Assistant/Expo/Food Runner/Busser
Blue Wasabi
Gilbert, AZ
10.2024 - 04.2025
- Efficiently serve drinks and meals, enhancing customer satisfaction and retention.
- Maintain cleanliness and organization, contributing to a welcoming dining environment.
- Coordinate food orders accurately, ensuring timely delivery and customer satisfaction.
Smoothie Maker/Cashier
Nekter
Phoenix, AZ
10.2023 - 04.2024
- Prepare smoothies ensuring health standards, boosting customer satisfaction and repeat visits.
Shift Lead
Chick-Fil-A
Gilbert, AZ
06.2022 - 08.2023
- Led team in customer service, boosting satisfaction through efficient problem-solving.
- Oversaw drive-thru operations, enhancing speed and order accuracy.
- Coordinated dining room activities, improving cleanliness and customer experience.
Table Server/Busser
Joes Real BBQ
Gilbert, AZ
01.2021 - 08.2021
- Provided exceptional customer service, enhancing dining experiences and fostering repeat business through attentive engagement.
Shift Lead
Chick-Fil-A
Gilbert, AZ
02.2019 - 07.2020
- Led customer service team, guaranteeing satisfaction and efficiency.
- Oversaw dining area, ensuring cleanliness and guest comfort.
Education
Private Pilot License -
University of North Dakota
10-2024
Bachelor's - Business Management
Grand Canyon University
04-2024
Skills
- Customer service expertise
- Effective team collaboration
- Microsoft Office proficiency
- Team leadership
- Operations Management
- Time Management
- Problem Solving
- Critical Thinking
- Sales Techniques
- Adaptability
Timeline
Server Assistant, Expo, Food Runner
Liberty Market
10.2025 - Current
Draft Services
Hensley Beverage
06.2025 - Current
Sales Representative
EcoShield
03.2025 - 05.2025
Server Assistant/Expo/Food Runner/Busser
Blue Wasabi
10.2024 - 04.2025
Smoothie Maker/Cashier
Nekter
10.2023 - 04.2024
Shift Lead
Chick-Fil-A
06.2022 - 08.2023
Table Server/Busser
Joes Real BBQ
01.2021 - 08.2021
Shift Lead
Chick-Fil-A
02.2019 - 07.2020
Bachelor's - Business Management
Grand Canyon University
Private Pilot License -
University of North Dakota