Intern
The City of Surprise
06.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Adapted quickly to whichever branch I was needed In
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created a welcoming environment for those seeking city resources
- Managed over 20 underprivileged kids in a summer camp environment
- Dealt with emergency situations involving law enforcement
- Provided comfort to oftentimes unhoused recipients of city resources
- Ensured quality over the phone support any inquirers of information
